Yani Calderon
Project Management
Colombia, Colombia
Skills
Cloud Computing
About
Y ANI CALDERON SALINAS's skills align with Consultants and Specialists (Information and Communication Technology). Y ANI also has skills associated with Programmers (Information and Communication Technology). Y ANI CALDERON SALINAS has 5 years of work experience.
Work Experience
I.T Analyst
Ipanema flores s.a.s
January 2018 - July 2018
- Incident care and resolution: Provide first-line technical support to users, receive and log incidents, investigate and resolve technical issues or redirect them to the appropriate team for resolution. Service Request Management: Process and manage user service requests, such as account setup, permission assignment, software installation, password reset, and more.
Junior DBA
Inetum España
October 2023 - Present
- Setting Up Databases:Install and configure databases like MySQL, PostgreSQL, or others. Managing User Access:Create and manage user accounts, making sure they have the right permissions. Backups and Recovery:Set up regular backups to prevent data loss and test recovery procedures. Monitoring Performance:Keep an eye on how the database is doing and fix any slowdowns or issues. Ensuring Security:Check and improve security measures, applying updates and patches. Fixing Problems:Investigate and solve issues that come up, working with other teams as needed. Routine Maintenance:Perform regular tasks to keep the database running smoothly. Documentation:Keep records of how the database is set up and any changes made. Data Migration:Move data when needed, for example, when upgrading the database. Planning for Growth:Watch for changes in data usage and plan for more space or resources if needed.
Bilingual IT Analyst
Inetum España
May 2022 - Present
- Bilingual IT analyst, in charge of various IT processes and tasks to support migration from Google Cloud to Azure Cloud and domain migration different support tasks for the infrastructure area such as data center relocation plans, network maintenance windows, equipment implementation Management of Microsoft 365 platform services such as Outlook, SharePoint, Teams, Office 365 web and local, Azure Intune, Active Directory, Microsoft Windows Defender from Azure, Escalation of cases with Microsoft and follow-up, Support for Oil-Gas applications from the oil sector, computer security applications, Azure applications and Microsoft 365
I.T Bilingual Analyst SQL Database
Software Solutions
November 2020 - April 2022
- Analyst with the functions of making inquiries using Microsoft SQL Server using DML Data Manipulation Language and DDL Data Definition Language, analysis of stored procedures, functions, triggers and job scheduling, user management in windows active directory server, configuration and implementation of printers in general, assistance to the end user by chat, email and phone Implement security measures in the databases to guarantee the confidentiality, integrity and availability of the data. Also make sure that the databases comply with the regulations and security policies established. Troubleshooting: Identify and fix database-related problems such as query errors, performance issues, crashes, and data integrity errors. Collaboration and Support: Work closely with software development teams, system administrators
Ministerio Del Trabajo
Colvatel S.A
February 2020 - October 2020
- I.T Analyst Support of incidents and requests, management of active directory reports and end user support, in terms of Microsoft platform, mail, networks and end user applications Active Directory Administration: Configure, maintain and manage the organization's Active Directory environment, ensuring its correct and secure operation. User account creation and management: Create and manage user accounts in Active Directory, including creating, modifying,
Help Desk Analyst
Sonda Colombia-IT Solutions and Services
October 2019 - December 2019
- Incident care and resolution: Provide first-line technical support to users, receive and log incidents, investigate and resolve technical issues or redirect them to the appropriate team for resolution, Service Request Management: Process and manage user service requests, such as account setup, permission assignment, software installation, password reset, and more. Incident escalation: Identify and classify incidents that require specialized attention or escalation to other support teams, and ensure they are properly communicated and assigned. Documentation and knowledge base: Maintain and update the knowledge base, including creating and updating technical documentation, troubleshooting procedures, and user guides
Help Desk Analyst Fiber-ADSL
Teleperformance
January 2018 - December 2018
- Solve communication and network problems (such as wiring problems). Resolution of incidents related to usernames and passwords. Installation or reinstallation of software. Software and hardware configurations. Solution to queries or incidents remotely. support to end-user on remotely, Support the installation, transfer, maintenance and repair of networks, lines and/or means of transmission of telecommunications services and associated hardware.
Education
