Saad Khan
Development
New Jersey, United States
Skills
Quality Assurance (QA)
About
SAAD SULAIMAN KHAN's skills align with Programmers (Information and Communication Technology). SAAD also has skills associated with IT Testers (Information and Communication Technology). SAAD SULAIMAN KHAN has 11 years of work experience, with 7 years of management experience, including a low-level position.
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Work Experience
Senior Advisory QA Engineer - Team Lead Etisalat
Systems Limited
January 2021 - April 2022
- Etisalat B2C self service and E-commerce portal o Test B2C and E-commerce platform to ensure quality output to the end customer o Coordinate with development teams to remove any obstacles and roadblocks o Suggest improvements to the business for development to enhance customer experience o Invoice clients for QA Services provided by the division at the end of the month. Jazzcash Mobile application o Ensure timely quality delivery of the upgraded Jazzcash app (Android & iOS) used by millions of users all over pakistan. o Conduct scrum with team members and liaise with product and development teams to set stakeholder expectations, discuss quality issues and devise strategy for project delivery.
Senior SQA Engineer - Team Lead
FieldForce Inc
July 2019 - December 2020
- Perform Functional and Regression Testing of the cloud-based platform (Web and Mobile) that enabled infrastructure providers in Telecom to manage the end-to-end lifecycle of their projects. Automation of test cases using Katalon Studio on Web and Mobile Apps (Android) to reduce manual test effort by 30% Load testing of the web application using Jmeter and Blazemeter to highlight issues in application performance. Conducted Backlog reviews, Planned Sprint tasks, Tested web applications, Reported and Tracked Bugs
Senior SQA Engineer - Team Lead
Afiniti Inc
December 2016 - July 2019
- Functional and Regression Testing of telephony / reporting integration solutions for telephony platforms i.e. Avaya, Cisco Conducted Performance and Automation testing of micro services using in-house tools Backlog review, Sprint planning, Task assignments, Testing, Bug identification and Resolution Delivered frequent Software releases as Team Lead for Quality Assurance across the Cisco and Avaya Reporting Solutions, Leading teams of 8 people
Program Officer
Punjab IT Board
August 2015 - November 2016
- Program Management and Business Analysis of multiple projects under the Punjab Public Reforms Management Program (PPMRP). Understanding the business context and stakeholder needs for software development. Responsible for analyzing, elaborating and specifying software requirements including functional, usability and other nonfunctional requirements. Performed User Acceptance, UI and Mobile Application (Android) Testing with client. Provide training to client/end users regarding the product.
Associate Software Engineer
I2c Inc
June 2013 - August 2015
- Manual Testing, and Automation of Test Cases using HP Quick Test Professional to Assure Quality of Customer Websites using the TDD (Test Driven Development) approach. Formulating Test plans and Reviewing, Test procedures and Test cases. Managed defects using Test Director and coordinated with the development team for defect resolution.
Engineering Lead, QA
Unifonic
June 2022 - Present
- Developed and implemented a comprehensive QA strategy for the QA teams working across Unifonic products resulting in a 40% reduction in critical defects and an increase in customer satisfaction. Spearheaded the creation of test plans, test cases, and automated testing scripts for Unifonic Products, leading to a 30% decrease in testing time and an improvement in overall product quality. Cultivated the growth of QA engineers by providing targeted mentoring and coaching focused on automation and SQA best practices, resulting in 100% employee retention. Led cross-functional collaboration with the development team to ensure adherence to Unifonic's quality standards through comprehensive software testing, resulting in 50% reduction in post-release bugs and increased customer retention rate. Stay up-to-date with industry trends and technologies related to software testing and QA, and apply this knowledge to improve Unifonic's processes and tools Set Goals that align with the Organizational Objectives and Conducted Annual Reviews for the team. Created Test Automation framework using Selenium, RestAssured and Cucumber along with TestNG in Java Writing and maintaining Artillery and JMeter Performance/Load Testing scripts. Implemented a CI/CD pipeline using Drone, Dockers and ArgoCD to execute Automation tests to integrate QA Automation Scripts into Development pipelines, (without affecting build times) automating scripts execution on each Drone Build. Merged, approved, and maintained test scripts within automation repositories, optimizing test suite efficiency, improving test execution duration and reducing script development time by 30% across multiple projects.
Senior QA Consultant - Altron Systems Integration
Blutech Consulting Inc
April 2022 - June 2022
- Worked in an individual contributor role with the team at Altron Systems Integration to provide QA Services to their Telecom client, Vodacom. The day to day activities included: o Requirement Analysis; Create test plans and test scripts; Execute test plans o Identify, analyze, Log defects and track defect resolution o Create and maintain Automation test cases by using existing framework o Maintain technical documentation and establish Compliance with organizational processes
Education
Pakistan Institute of Management
Post Graduate Diploma
