Worky | Meet our Talent - Rodrigue Awom

Skills

Flutter

About

RODRIGUE AWOM's skills align with Consultants and Specialists (Information and Communication Technology). RODRIGUE also has skills associated with System Developers and Analysts (Information and Communication Technology). RODRIGUE AWOM has 8 years of work experience.

Work Experience

CLOUD OPERATIONS ENGINEER

ZONDA

July 2022 - Present

* Implemented various AWS services to enhance security posture for Authentication, Authorization, Monitoring, Auditing, Encryption, and Data path security, leveraging different design principles. * Proficiently set up and managed cloud-based contact centers using Amazon Connect, ensuring seamless customer experiences through voice and chat interactions. * Led migration from Azure AKS to AWS EKS, implementing security controls and best practices across both platforms. * Configured Highly scalable Networks Load Balancer for Tableau servers, optimizing performance and reliability. * Utilized Terraform and CloudFormation to provision secure and scalable environments, ensuring efficient infrastructure management. * Leveraged AWS Control Tower and Organizations to set up and govern secure Multi AWS environments based on company requirements. * Implemented monitoring systems to oversee highly scalable environments, ensuring optimal performance and resource utilization. * Collaborated with developers to build, deploy, and orchestrate containers using Docker and Kubernetes, enhancing application scalability and deployment efficiency. * Deployed Lambda functions to automate infrastructure processes and auto remediations, streamlining operations and improving reliability. * Implemented Identity and Access Management (IAM) best practices, controlling access to resources and defining fine-grained policies for enhanced security.

AWS CLOUD ARCHITECT / AWS ADMINISTRATOR

BANK OF AMERICA

May 2020 - July 2022

* Deployed AWS cloud infrastructures using the AWS Cloud Development Kit (CDK), ensuring efficient and scalable deployment processes. * Analyzed real-time metrics from Amazon Connect's analytics, driving continuous improvement in contact center performance and customer service delivery. * Implemented scalable and reliable contact cente r solutions using Amazon Connect, demonstrating expertise in cloud-based customer service technologies. * Led successful migrations to Office 365, ensuring seamless transitions and minimal disruption through effective data migration and user training. * Implemented designs for high availability and business continuity, incorporating self-healing architectures, fail-over routing policies, and multi-AZ deployments for enhanced disaster recovery. * Solutioned VPCs with features like NAT Gateways, VPC Peering, and Transit Gateways, optimizing network architecture for various environments. * Implemented robust security measures within Office 365, ensuring compliance with industry regulations and safeguarding sensitive data. * Utilized IAM Access Advisor to define access levels and fine-grained policies for IAM users, enhancing security and access control. * Implemented security best practices in AWS, including multi-factor authentication, encryption using KMS, and mitigation of DDOS attacks. * Optimized costs through strategies like reserved instances, S3 storage classes, and Autoscaling policies, ensuring cost-effective cloud infrastructure management. * Created CloudWatch filters for CloudTrail and AWS Config changes, ensuring visibility and compliance within the AWS environment. * Managed containerized applications using Docker and Kubernetes, ensuring efficient deployment and scalability in cloud environments.

AWS ARCHITECT / CLOUD ENGINEER

WELLS FARGO

December 2018 - May 2020

* Managed provisioning of AWS infrastructures using Terraform and CloudFormation, ensuring efficient and scalable deployment processes. * Developed and promoted the use of Infrastructure as Code (IAC) for feature provisioning, encouraging team members to adopt best practices. * Implemented baseline and custom guardrails, centralized policy enforcement, and tagging policies for a well-architected multi-account environment. * Set up robust systems with Amazon API Gateway and Websockets for client applications, ensuring reliable and scalable communication. * Collaborated with developers to build, deploy, and orchestrate containers using Docker and Kubernetes, optimizing application deployment processes. * Monitored end-to-end infrastructure using CloudWatch and SNS for notifications, implementing effective response plans for incident management. * Automated patch management using Systems Manager automation for multi-region and multi-account execution, ensuring timely updates and security compliance. * Designed and implemented solutions for elasticity and scalability using Elasticache, CloudFront, and RDS, optimizing resource allocation and performance. * Implemented security best practices in AWS, including multi-factor authentication, encryption, firewalls, and DDOS attack mitigation. * Utilized Jenkins, GitHub, and Git for version control, code build, testing, and release, facilitating efficient CI/CD workflows. * Leveraged AWS Systems Manager to automate operational tasks across AWS resources, streamlining management and maintenance processes. * Designed architectures for high availability and business continuity, incorporating self-healing-based architectures, fail-over routing policies, and disaster recovery models.

AWS CLOUD ENGINEER

DELL TECHNOLOGIES

January 2018 - December 2018

* Provisioned and managed AWS infrastructures using Terraform and CloudFormation, achieving a 20% reduction in deployment time and ensuring scalability for Dell's cloud-based solutions. * Implemented security best practices in AWS, including multi-factor authentication, encryption, and access control policies, reducing security incidents by 30%. * Collaborated with cross-functional teams to design and deploy VPCs for various environments, including NAT Gateways and Transit Gateways, enabling seamless communication between services. * Led the migration of multiple applications from on-premise to AWS cloud, utilizing AWS services such as SMS, DBMS, and Lambda, resulting in a 40% reduction in infrastructure costs. * Configured and managed enterprise architectures in AWS, including Control Tower and AWS Organizations, ensuring compliance with industry standards and regulatory requirements. * Implemented preventive and detective guardrails within AWS Control Tower, reducing compliance violations by 25% and enhancing overall security posture. * Automated operational tasks using AWS Systems Manager, resulting in a 50% reduction in manual effort and improved resource utilization. * Conducted performance monitoring and optimization of AWS resources using CloudWatch and SNS, achieving a 15% increase in system reliability and availability. * Developed and maintained infrastructure as code (IAC) repositories using Git, facilitating version control and collaboration among team members. * Provided technical guidance and mentorship to junior engineers, fostering a culture of continuous learning and skill development within the team. * Contributed to the development of disaster recovery strategies and contingency plans, ensuring business continuity and resilience in the event of system failures or outages.

INFRASTRUCTURE SUPPORT ANALYST

CAMTECH

September 2015 - August 2017

* Deployed and monitored applications on LINUX/UNIX servers, ensuring efficient performance and availability. * Installed and configured Debian, Red Hat, and Ubuntu Operating Systems, maintaining system integrity and reliability. * Managed Firewalls and Apache Web Service configurations, enhancing system security and accessibility. * Controlled file and directory access using ACL permissions, ensuring data privacy and security compliance. * Conducted capacity analysis and disk space monitoring, optimizing resource utilization and performance. * Installed and managed software packages using yum and RPM, facilitating seamless software updates and maintenance. * Configured and managed NFS and Samba for efficient file sharing and collaboration among users. * Implemented network infrastructure components such as access points, routers, and switches, supporting seamless connectivity and communication. * Managed user accounts and SUDO permissions, ensuring proper access control and user management. * Created shared drives, folders, and personal drives for users, enabling efficient data storage and organization. * Administered Red Hat Package Management (RPM) and YUM package installation and maintenance, ensuring system stability and compatibility.

Rodrigue Awom