Rodolfo Garcia
Development
Pernambuco, Brazil
Skills
Salesforce
About
Rodolfo Garcia's skills align with Programmers (Information and Communication Technology). Rodolfo Garcia appears to be a low-to-mid level candidate, with 2 years of experience.
View more
Work Experience
Sr. Salesforce Developer
CI&T
December 2023 - Present
- Sao~ Paulo, SP Projects Adtalem Global Education ∥ Salesforce DevOps Engineer - 9 Multiple Cloud Enviroments HealthCare Education Institution • Lead the migration of repositories from Azure DevOps (ADO) to GitHub, ensuring seamless transition, maintaining Commit, PR history and integration for Salesforce development projects. • Develop and deliver comprehensive Gearset training sessions for users, enhancing their proficiency and ensuring effective usage across teams. • Implement Gearset for Salesforce CI/CD, creating and optimizing pipeline architectures to improve deployment processes and code integration. • Design and execute CI jobs and unit testing jobs within Gearset, ensuring code quality and reliability through automated testing and integration. • Craft custom scripts for repository management and GitHub Actions to automate workflows, enhance efficiency, and support DevOps practices along with Pull Request Template and CODEOWNERS structure. • Conduct thorough code reviews, upholding high standards of code quality and contributing to the development team's continuous improvement. • Provide strategic support to nine Salesforce environments, assisting teams in deployment strategies and process enhancements for better operational efficiency. • Create comprehensive guides and documentation on Salesforce best practices for Gearset and Salesforce development, serving as a valuable resource for the development team and enhancing overall project quality and consistency.
Ssr. Adv. Salesforce Developer
Globant
March 2023 - December 2023
- Sao ~ Paulo, SP Projects Paccar ∥ Service - Community / Digital Experience Automative Industry • Engaged directly with US-based Call Center managers and agents to architect Salesforce solutions aimed at optimizing operational efficiency. • Engineered Lightning Web Components (LWCs) to streamline the agent experience for call handling and messaging, integrated with AWS services. • Provided ongoing support through daily bug identification and resolution. • Implementation of Marquee/Dashboard analytics with layers of visibility to support agents and help managers organize and prioritize calls/queues throughout the day providing data about the current calls statuses and generating average metrics to each user using a VisualForce Page with an Iframe LWC using Ajax Toolkit and SVG Gauge external libraries. Bank Master ∥ Financial Service - Community / Digital Experience Financial Institution • Implementation of the Call Center service flow in Salesforce, ensuring adherence to quality standards using tools like Omnichannel, Service Voice, Web-to-Case forms, and Digital Experience Sites (Community). • Implementation of business logic using Apex Classes, Salesforce Automations (Apex Triggers, Flow Triggers, ScreenFlow Triggers), Lightning Web Components, and Aura Components. • CI/CD using Salesforce DX with GitLab in conjunction with Jenkins. • Design and development of multiple LWC Web-to-Case forms that are externally exposed using Lightning Out Visualforce Page through an Iframe. • Maintenance and development of new features using Apex Integration, Rest API, for Account Integration using Internal Client Database. Ihara∥ Sales- Service Agrochemical biotechnology corporation • Maintenance and development of new features using Apex with Rest API for Account Integration with SAP • Design, development, and maintenance of new features using Apex and LWC on a stock management screen with tracking and a 12-month record history. • Design and development of PDFs using Visualforce to display customer and product information, implementation of one-click download for quicker access using external libraries. • Design and development of multiple LWC Web-to-Case forms that are externally exposed using Lightning Out Visualforce Page through an Iframe. • LWC component for a File Checklist with stages for joint submission in accordance with approval processes • CI/CD using Bitbucket.
Mid-Level Salesforce Developer
Solutis
February 2022 - February 2023
- Sao ~ Paulo, SP • Managed API integrations and web services. • Designed Financial Service Cloud and Service Cloud project architecture using Salesforce best practices. • Met with customer operations managers to identify issues and areas of potential improvement. • Design and document relevant system code and configurations. • Development of Apex Classes and Triggers to provide a streamlined process to a banking project, using objects like: Financial Account, Holdings, Rollup Summaries, Goals and Actions Plans. • Administer incident response and break-fix systems. • Sales, Service and Financial Service Clouds.
Education
