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Oscar Madrigal

Development
Heredia, Costa Rica

Skills

Quality Assurance (QA)

About

San Jos's skills align with Programmers (Information and Communication Technology). San also has skills associated with Production Managers (Production). San Jos has 6 years of work experience.
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Work Experience

Intermediate Quality Assurance Specialist

CRITICAL MASS
April 2022 - Present
  • Review requirements, specifications and technical design documents to provide timely and meaningful feedback. Conducted thorough testing on multiple time-sensitive projects simultaneously, resulting in high-quality product releases. Worked closely with team members to emphasize quality throughout the entire SDLC, resulting in increased customer satisfaction. Responsible for the quality of projects based on the requirements and design specifications. Able to communicate test results, issues, and risks found to project team members, project managers, and QA management through the different channels. Creating and maintaining comprehensive test plans, writing and maintaining test cases/scripts. Led the testing and deployment process of iOS applications using TestFlight, Apple's beta testing platform. Implemented API calls using Java/Python and various libraries to retrieve data from external sources and display it on the web application. Demonstrated understanding of RESTful principles such as resource identification, statelessness, and HTTP methods (GET, POST, PUT, DELETE). Utilized JSON/XML for data exchange between the web application and the REST APIs. Conducted rigorous testing and debugging of applications, identifying and reporting issues to enhance product quality. Implemented test scripts in Python/Java using Selenium WebDriver to automate browser interactions and perform functional testing. Utilized Selenium's features to locate elements, interact with forms, and perform actions such as clicking buttons, filling out forms, and verifying page content. Created test cases and executed them to validate the functionality and performance of web applications. Apply industry-standard testing methodology, strategies, and industry best practices. Create defect tickets and track issues to resolution. Report creation and related metrics at different levels when necessary. Able to execute regression tests based on design specifications and requirements. Utilized testing philosophies like TDD and BDD to ensure a high level of quality in all deliverables. Tested web applications in an Agile environment using Scrum methodology, collaborating with developers and product owners to ensure quality and timely delivery.

QA Analyst

Amazon Advertising
April 2019 - April 2022
  • Validate product behavior using team-provided SOPs, test tools, and automation. Apply existing processes to plan and execute tests for small to mid-size components and/or product features. Write and improve small scripts or automate test cases using the team's test tools or a well-defined framework. Able to take a defined test plan and deliver against it on schedule, providing quality reports and status updates. Test existing components and features with well-defined project requirements. Able to find bugs worth fixing describing defects in detail, providing screen shots, gathering logs/traces and adding them to bug reports. Able to interpret test results and provide relevant information into easily digestible formats such as wikis and reports. Spot areas for improvement to enhance the product's efficiency. Ensure that the final product satisfies the product requirements and meet end-user expectations. Report failures that may be caused by environmental factors. Able to take a defined test plan, write relevant black box test cases and deliver it on schedule.

Technical Support

GRUPO STT
March 2018 - December 2018
  • Set up computers and add them to the company Domain in Active Directory. Migrate computers, SharePoints, Mailboxes from a HPE environment to a MicroFocus environment. Data mine cases coming from the help desk and route them to respective working teams. Create daily Excel reports to measure the increase of tickets related to the migration process.

Assistant

GO PROYERCTOS S.A
January 2017 - August 2017
  • Contact the company's clients to gather information and include it in the database. Management of emails and attention to queries. Customer service for corporate events. Participation as staff at corporate fairs.

Education

ACADEMIA DE TECNOLOGÍA UCR

KAMUK SCHOOL

Bachelor