Navpreet Bains
Product Management
Ontario, Canada
Skills
Technical Product Management
About
Navpreet Bains's skills align with Programmers (Information and Communication Technology). Navpreet also has skills associated with Communication, Marketing and Public Relations Managers (Communication, Marketing and Public Relations). Navpreet Bains has 6 years of work experience, with 6 years of management experience, including a mid-level position.
Work Experience
Product Manager
SAAS Startup
July 2022 - February 2024
- Designed and launched a strategic time and attendance product in four months, increasing revenue earning potential by 300% • Restructured the product department, emphasizing innovation and customer responsiveness, while doubling its size to meet growing market needs • Led an automated QA initiative that replaced post-production manual regression testing, reducing QA time by 60% and significantly improving operational efficiency • Aligned product strategy with business objectives and market demands through collaborative efforts with sales, marketing, and customer support teams to ensure a healthy product backlog • Established a sprint scope interference framework to educate and align internal stakeholders, proactively managing impacts resulting in a 10% increase in performance • Trained a support team member to become a Junior Product Owner and UX designer, boosting cross-functional collaboration and team efficiency Telus (Digital Experiences) Toronto, ON
Product Manager
September 2021 - July 2022
- • Provided support in HTML and CSS changes required for in-app messaging campaigns • Coordinated with multiple internal and external stakeholders to transform business requirements into deliverable technical features for the product backlog • Implemented new user journeys to set up 2-factor authentication for the MyTELUS app which resulted in 87% of total user enablements • Owned feature roadmaps, reviewing test cases, defining the product vision and user acceptance criteria • Collaborated with mobile and web developers to create deeplinking capabilities for stakeholder campaigns, resulting in a 15% increase in the end-to-end conversion rate • Assisted in the development of an adoption and engagement framework for the MyTELUS app
Product Manager
SAAS Startup
January 2018 - August 2021
- • Introduced and implemented agile practices which resulted in restructuring the dev team using the Scrum framework as well as leveraging tools such as Jira, Confluence, and Slack • Collaborated with developers to define sprint scope, create feature roadmaps, test software, and issue Jira tickets for bugs found in software • Assisted UX designers in creating "Doctor Dashboard" wireframes in Figma • Observed and resolved workflow impediments which improved efficiency by reducing the product release cycle duration by 50% • Gathered feedback from user acceptance testing and A/B testing, collaborated with developers to resolve issues and make necessary improvements • Analyzed data to find improvements for the current product, which resulted in a reduction in login page load time by 25%
Education
Udemy
