Joshua Ingram
Project Management
California, United States
Skills
DevOps
About
JOSHUA J. INGRAM's skills align with Programmers (Information and Communication Technology). JOSHUA also has skills associated with Consultants and Specialists (Information and Communication Technology). JOSHUA J. INGRAM appears to be a low-to-mid level candidate, with 3 years of experience.
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Work Experience
DevOps System Engineer
June 2023 - March 2024
- Utilized Jira to facilitate efficient ticket management, providing timely and effective support to end-users. Designed and implemented Ansible playbooks to streamline the remote installation of software on both virtual and physical machines, enhancing operational efficiency and reducing manual intervention. Employed Linux expertise to troubleshoot and resolve permission-related challenges, empowering coworkers to gain unrestricted access to applications for enhanced workflow efficiency. Implemented Prometheus to perform website scraping for real-time license usage data, subsequently leveraging Grafana to create visually informative graphs. Integrated Grafana dashboards seamlessly into a Kubernetes (K8) cluster for centralized monitoring and analysis of license utilization. Executed updates to Ansible playbooks, ensuring seamless functionality, and committed changes to the GitHub repository to maintain version control and collaborative development. Managed a network of over 300 machines, diligently ensuring they remained updated with the latest versions of software including Unreal Engine, Photoshop and Deadline, thereby optimizing performance and maintaining workflow continuity.
DevOps Engineer
Equus's Holdings
July 2022 - June 2023
- Defined and managed subnets, route tables, and network ACLs within VPCs, optimizing network traffic flow and security policies. Deployed and configured AWS services, including EC2 instances, S3 buckets, RDS databases, and Lambda functions. Designed and implemented load balancing solutions that seamlessly scaled to accommodate increasing traffic loads, resulting in improved application performance and reduced downtime. Automated routine tasks and resource provisioning using AWS Lambda and other AWS services. Integrated EKS clusters with CI/CD pipelines (e.g., Jenkins, GitLab CI/CD) to automate application deployments, streamline the development process, and reduce manual intervention. Managed the entire AWS infrastructure as IaC and set up AWS CloudWatch for monitoring and alerting. Utilized AWS Trusted Advisor and cost management tools to optimize resource usage and reduce costs.
Software Engineer
Intel
July 2021 - July 2022
- Implemented website changes, updates, and enhancements including adding new content, optimizing existing pages, and ensuring the website's overall functionality by HTML, CSS and JavaScript. Utilized design skills and knowledge of user experience to improve the usability of the website. Created responsive layouts and ensure a seamless experience across various devices. Obtained ServiceNow certification to support the sales team in resolving customer issues and complaints. Managed customer complaints with MySQL databases, prioritizing and organizing them efficiently. Troubleshooted and debugged software to identify and rectify discrepancies. Created virus protection software and developed a customer service help bot from scratch using Python and C++. Produced efficient, well-tested code for various software projects in C++, Python, and JavaScript.
Education
DeVry University
Master of Science
