Joice Tsiamo Tangmoh Tsiamo Tangmoh Epes Fozao
Development
New Jersey, United States
Skills
DevOps
About
Tsiamo Tangmoh Epse Fozao Joice's skills align with Consultants and Specialists (Information and Communication Technology). Tsiamo also has skills associated with System Developers and Analysts (Information and Communication Technology). Tsiamo Tangmoh Epse Fozao Joice has 5 years of work experience.
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Work Experience
DevOps Engineer- Contract
Ventech Solutions
June 2022 - Present
- * Designed, implemented, managed and documented cloud infrastructure solutions for diverse clients in industries such as healthcare, government, and education, leveraging AWS platform. * Automated infrastructure provisioning, deployment, and configuration management with tools like Terraform, and Ansible, reducing deployment time by 50% and improving efficiency. * Implemented CI/CD pipelines using Jenkins, GitHub CI/CD, or similar tools to enable continuous integration and deployment of applications, ensuring faster time to market and minimizing downtime. * Implemented robust monitoring and logging solutions (Prometheus, Grafana) to ensure high availability, performance optimization, and proactive identification of issues. * Implemented projects that refactored environments' IAC templates, which eliminated hard coding, promoted reusable templates, reduced errors, and vulnerabilities in the environments. * Created and managed Docker images, reducing image creation and deployment time by 30%. * Collaborated with development teams to containerize applications using Docker and orchestrate them with Kubernetes for efficient deployment, scaling, and management. Conducted security assessments and implemented security controls, including identity and access management (IAM), network security groups (NSGs), and encryption mechanisms, ensuring compliance with industry regulations, monitoring and detective controls tools such as CLOUDWATCH, CLOUDTRAIL, AWS CONFIG and GUARD DUTY along with SNS for notifications and AWS SHIELD mitigating DDOS attacks. * Collaborated with cross-functional teams to assess client needs, define requirements, and develop scalable and secure cloud architectures aligned with best practices and industry standards. * Led initiatives to optimize costs by implementing resource tagging strategies, right-sizing instances, and leveraging reserved instances, resulting in cost savings of 20% per month. * I leveraged python with AWS SDKs like Boto3 to automate certain tasks in my Environment. Major Achievements * Successfully automated infrastructure provisioning and configuration management with Terraform and Ansible leading to reduced infrastructure provisioning time by 50%, Achieved 70% reduction manual effort and deployment errors * Created a robust End-to-End CI/CD pipeline to streamline our software delivery process leading to a 60% increase in deployment frequency, increased consistency, enhanced collaboration and agility in our environment. Cloud Solutions Architect, MTN Nigeria,
VPC with Private and Public Subnet
March 2021 - April 2022
- Nigeria * Implemented AWS DLM for automated EBS snapshots and backups enhancing data protection and manage cost * Migrated on-premises applications to AWS cloud, achieving significant cost savings and scalability improvements. * Build VPC with Private and Public Subnet coupled with VPNs set up back to the on-premises data center and corporate offices using cloud formation. * Collaborated with cross-functional teams to troubleshoot and resolve complex technical issues related to cloud infrastructure and applications. * Conducted training sessions to educate the team on AWS cloud technologies and best practices. * Assisted in the implementation of AWS security best practices, including IAM roles, policies, and encryption, ensuring a secure cloud environment. * Architected serverless solutions using AWS Lambda in event-driven patterns to power scalable and secure serverless applications * Designed, implemented, and managed AWS infrastructures and services * Used AWS system manager to automate operational tasks across AWS resources * Responsible for configuration and spin-up of AWS compute, storage, and messaging services such as EC2, S3, EBS, EFS and SNS * Configuration of multi-account architecture, identity and access management, governance, data security, network design, and logging. Major Achievements * successfully implemented a highly scalable, secure, and reliable 3-tier architecture for an e-commerce platform. Resulting to better user experience, reduced operational costs by 70%, and a competitive advantage in the e-commerce industry. * successfully executed a Lift and Shift migration model results in the client's on-premises resources being seamlessly moved to AWS with minimal downtime resulting to enhanced security, Revenue growth by 5%, Backup and disaster recovery, scalability and flexibility.
Cloud Support Engineer, Airtel Congo
Pointe-Noire Congo
October 2018 - January 2021
- * Provided technical support, managing support tickets and troubleshooting technical issues * Troubleshoot network, security, and infrastructure issues and provide timely resolution, resulting in a 95% customer satisfaction rating. * Monitored cloud infrastructure for performance and security issues using AWS CloudWatch, CloudTrail, and Config, and take corrective actions as necessary. * Collaborated with cross-functional teams including DevOps, engineering, and customer success to provide seamless support and to contribute to service improvement. * Participated in on-call rotation for 24/7 support, and perform proactive maintenance tasks during non-business hours to minimize impact on clients. * Developed and maintained internal and external documentation, including knowledge base articles and runbooks, to ensure efficient knowledge transfer and issue resolution. * Provided training and guidance to junior team members to ensure their technical growth and proficiency in AWS service Major Achievements * Successfully resolved over 250 support cases, exceeding the team's target of 200 cases per quarter. * Implemented monitoring and alerting improvements using AWS CloudWatch, resulting in a 50% reduction in critical incidents and a 40% reduction in response time.
Education
