Eric Maye
Product Management
AL, United States
Skills
Technical Product Management
About
The candidate's skills align with Consultants and Specialists (Information and Communication Technology). The candidate also has skills associated with Programmers (Information and Communication Technology). The candidate has 25 years of work experience.
Work Experience
SRE(Site Reliability Engineer)
WWT/Verizon
July 2022 - December 2023
- Deployed end to end cloud platform for Verizon 5G Far Edge network using Ansible AWX Call-Flow to deploy WindRiver 5g FarEdge Solution. Troubleshooting Ansible automation deployment issues while bringing back Application and Ceph PODs in a healthy and operational condition. Provided support for AWX Ansible Tower playbooks, Kubernetes, and OpenStack and StarlingX as Infrastructure as Code. Provided support for Edge network servers using Samsung and Corning VDU for Vran radio access technology using HPE and ZTS servers, SR-IOV networks. Resolved 5G application PTP clocks, Patch upgrades, rehomes subclouds and perform daily ticket and operation maintenance.
DevOps Engineer
Tekmark/Nokia
September 2021 - April 2022
- Deployed Cloud Native Function by using network automation with DevOps CI/CD pipeline tools on Kubernetes clusters using OpenShift PaaS in a Verizon 5g charging PCF test lab environment. Provided POC, testing and verification, building applications with Open-Shift for automating test scripts for creating Application PODs. Use Ansible AWX, BASH and HELM charts to deploy network functions.
Tech Support Engineer
ETI Software
May 2020 - September 2021
- SDN support for various SDN controllers and interfaces using ETI's SDN Trad software Interfaced with Calix E7, ADTRAN, Alcatel GPON controllers etc. Provide troubleshooting of video, voice and data issues in a Linux environment. Supported the DevOps team for datacenter migrations and using Ansible, AZURE, Docker and Kubernetes.
Cloud Architect
Nokia Networks
October 2018 - May 2019
- Provide Cloud support by deploying Nokia's CBIS BAND private SDN/NFV services by Configuring KVM for RedHat Open stack with for VNF onboarding using HEAT to orchestrate services that manage NFV cloud service. Configured Spine and leaf switches that connect to IPMI/Compute nodes using Open stack Neutron/NOVA supporting VIMs, VNF onboarding and service chaining. Provide troubleshooting of network issues by using OpenStack and Red Hat OpenShift.
Consultant
Wireless Computer Solutions
December 2017 - October 2018
- SDN NFV Architect Provided research and development for the Linux foundation by creating VNF to Orchestrate VCPE's and provide Automation for Modeling using ONAP SDK, OpenStack SDK, NSX Firewall and Docker/Kubernetes by working with ONAP VSP, VLM and setting up lecture groups and entitlement groups to get ONAP to work on the 4g and LTE environment using Bash, python and ONAP Foundation to support and created test scripts using TOSCA, YAML, JSON coding with python, bash, POSTMAN on OPNFV. Tracked progress by using Confluence, Gerrit, and Jira and updated the service and all the Artifacts in ONAP.
Consultant
Wireless Computer Solutions
June 2017 - October 2017
- DevOps Engineer SDN/NFV Provided Automation and Orchestration support for Windstream NFV/SDN team by building SDN/NFV using Ciena Blue Planet {RA) adapters connection to different NFV/SDN domain controllers using REST APi to make calls to SDN/NFV vendors controllers devices using YMAL, JSON, XML files and TOSCA. Configured Cisco and Juniper devices supporting E-line and E-access Ethernet technology using VNF's. Managed a team of 12 offshore DevOps engineers writing codes for Automation and Orchestration deployments for multiple client's data networks connection to the Windstream network
SDN IT Consultant
Wireless Computer Solutions
February 2017 - March 2017
- SDN Engineer Provided Juniper, Apple, Cisco Nexus support by administrating DMVPN, MPLS, BGP and OSPF networks in a WAN, LAN wireless environment using CLI and Automation Scripting. Provided support and design for VPN access for remote sites connecting to various offices. Provided design and Contrail SDN/NFV networking support using Cisco ACI, Cisco wireless controllers, Open-Stack, Juniper Contrail and Big Switch Networks LABs using Apple Configurator. Provided (ODL) Open daylight, Docker Swarm container support using LINUX and Heat Orchestration and controlling network flows for Automation update using Docker, Ansible Playbooks Yang model and NETCONF DevOps tools. Created virtual network overlays, tenants and VM's and setting up security policies.
IP Engineer
AT&T MOBILITY
April 2014 - December 2015
- Provided Network implementation for AT&T Mobility 3g & 4g network and their external Telecom partner's networks by using Cisco and Juniper CLI commands to configure route-map, BGP peering across on our IP backbone network. Provided MOP's for deploying new subnets and IP routes for our implementation team using Riverbed opt net. Provided Network Support for AT&T Mobility Global Internet Backbone network by working with domestic and international partners data center outage issues. Provided BGP, OSPF routing support by filtering and adding MPLS/VPN routes using Juniper, Cisco Nexus 7000. Provided network monitoring and designing MOPs for implementation for the data core team maintenance windows.
Network Engineer
GASOC
June 2013 - March 2014
- Provided Frame-Relay to MPLS DMVPN CLI command support by Peering multiply site together using BGP deployed over GASOC MPLS/DMVPN transport network using 4G/LTE M2M wireless and LAN technology as a backhaul to and from the EMC offices and their power substations. Provided Brocade/Cisco CLI support by troubleshooting outages and providing performance and tuning to stabilize network services on Brocade Switches, Cisco 6500, 2900, 819, 7200 series router and switches.
Sr. Network Engineer
NORFOLK SOUTHERN RAILWAY
February 2012 - June 2013
- Provided remote troubleshooting and Data Center support by supporting WAN, Wireless, M2M and remote connectivity issues. Provided level 3 support troubleshooting BGP Peering AT&T Verizon DSL, T1, T2 data circuit outages using BGP, OSPF transport network using Cisco CLI commands and monitoring tools. Supported Cisco ASA, VPN, switches and access points to be deployed to remote sites.
Sr. Data Engineer
CINGULAR WIRELESS (AT&T)
May 2006 - February 2012
- Provided Network Support for Cingular 3G and 4G Mobile Network by troubleshooting the transport issues and video/voice and data content that route across our data core network using ipv4 and ipv6 protocol in a Juniper, Cisco environment supporting BGP, OSPF. Provided network support for the end-to-end mobile data cellular subscriber network data issues. Provided content for all mobile subscribers' phones by testing and creating benchmarks and documenting all findings before certifying all devices that run on the ATT/ Cingular Mobility network.
MERAKI CONSULTANT
Wireless Computer Solutions
January 2005 - May 2005
- Provided Managed Services and network support by supporting client's Network infrastructures including monitoring and network performance and design. Provided project management and network design for special projects and deployments working with Juniper, Cisco and Meraki routers, switches and firewalls. Provide designing, deploying and supporting of WLAN & LAN's using BGP, OSPF, EGIRP, RIP, VOIP and Meraki Wireless LAN product. Supported remote clients by setting up VPN IPsec during site-to-site VPN's using Juniper and Cisco products.
Senior Network Analyst
MARINER HEALTHCARE
May 2003 - January 2005
- Provided 2nd & 3rd level LAN/WAN support by supporting Apple, Cisco Routers, ASA, Switches, HP Serves and Desktops, also administrating user's LAN accounts in a Novell 6 and Microsoft Windows environment. Responsible for troubleshooting all IP routing connectivity issues using OSPF, EGIRP, LAN guard Security Scanner, Flukes Opti view protocol scanning software from the circuits to the workstation, supporting all wired and Wireless/GSM Blackberry Devices. Provided Q&A support and testing new patches and software updates before using Novell Zen to push them out into the enterprise. Provided remote support to users using VPN.
Network Engineer
HOME DEPOT STORE SUPPORT CENTER
May 2002 - April 2003
- Assisted the Project Manager working and developing MOP's documentation and procedures on troubleshooting and supporting various projects. Provided Executive level support and 2nd level support for users using SecureID RSA and Checkpoint trouble ticket using the Vantive systems and VPN over T1/T3 and Broadband/ADSL using wired and wireless network connection. Responsible for QA and administrator of RSA SecureID Tokens, installing and troubleshooting VPN connectivity issues on Laptops and Remote workstations using PPOE/IPsec. Provided technical support for wireless access points using 802.11b, IPsec, and PPOE for remote users and Home Depot Retail Stores. Provided LAN support at the Store Support Center by troubleshooting users Software and LAN connection using Novell and Microsoft OS.
Network Support Specialist
TEK SECURE CORP
August 2000 - May 2002
- Provided Cisco Routers and VPN support in a Wireless LAN/LAN/WAN environment by installing and troubleshooting Network connectivity issues in a multitasking Ethernet environment. Performed Cisco and Linksys Routers and Cisco Switches implementations, network upgrades and migrations. Managed users network accounts. Provided Network Administration for workstations using Microsoft and Novell operating Systems. Supported Cisco ASA VPN and understanding of Cisco hardware and iOS configurations/TCP/IP/OSPF/BGP. Provided onsite Home Networking and wireless Solutions for ADSL/Cable user using IPsec/PPOE/PPOA and Internet security for SOHO client's networks.
CONSULTANT
NORFOLK SOUTHERN RAILWAY
January 2000 - July 2000
- Network Operation Support/Installer Duties supporting remote sites troubleshooting T1/T3/Frame Relay and WAN/LAN an environment and migrating networks. Duties included configuring site to site VPN using cisco ASA appliances and troubleshooting network outages over WAN links and networks monitoring.
Network Administrator
CENTER FOR DISEASE CONTROL
May 1997 - December 1999
- Resolved desktop software and networking issues at the customer level in a Novell/ Windows NT Environment. Resolved calls from a Workflow Manager managed ticket queue, supported Windows, MSOffice, MS Exchange/Outlook, Corel Suite, and Ghosting Images. Installed remote Dial-up software on Laptops using Citrix and RAS software. Diagnosed hardware and network outages. Created new user accounts, reset passwords, setting-up printer in addition, File sharing on the network, configuring email accounts, setup policy and profiles. Provided quality end-user support for resolutions regarding the most effective use of computing tools. Managed day-to-day duties in a highly interrupted-driven environment.
Desktop/LAN Support Consultant
LOCKHEED MARTIN
March 1995 - April 1997
- Provided break-fix repairs by troubleshooting computers and printers in an Ethernet environment, configured workstations for LAN connectivity. Provided hardware support for print servers, Fileserver and supported remote access for laptops and troubleshooting Compaq, IBM, Macintosh, Dell computers and software error in a WAN/LAN environment.
Education
DeVry Institute of Technology
Associate of Applied Science degree
