Darin Arrick
Development
Arizona, United States
Skills
Cloud Computing
About
Darin Arrick's skills align with Consultants and Specialists (Information and Communication Technology). Darin also has skills associated with Programmers (Information and Communication Technology). Darin Arrick appears to be a low-to-mid level candidate, with 5 years of experience.
Work Experience
Senior Site Reliability Engineer
Zeektek Consulting, placed
November 2022 - January 2023
- at Centene Corporation, the largest Medicaid managed care organization in the U.S. Responsible for observability and operations of a newly-deployed AWS Connect VOIP platform. Contract, remote.
Senior Site Reliability Engineer, Insight Global, placed
Starbucks
April 2021 - March 2022
- Corporation for the DeepBrew AI platform hosted on Azure. Responsible for daily monitoring and operations of the platform, and deployment of code to pre-production and production environments. Significantly improved observability of the service, and used Observability as Code (OaC) and distributed tracing to allow easier expansion of monitoring to new endpoints. Contract, remote.
Site Reliability Engineer II
Keap
October 2019 - June 2020
- Built and managed automation for networked systems to increase the simplicity, consistency, security, availability, and scalability of Keap's Keap and Infusionsoft SaaS products hosted on Google Cloud. Automated software deployments and infrastructure changes, built and tested tools to help build new web-based software/hardware environments, created and configured monitoring and metrics, and deployed and monitored releases of code to customer-facing systems. Began on-site, transitioned to remote during COVID-19 pandemic.
DevOps Engineer/Systems Engineer
Apex Systems
December 2018 - June 2019
- Placed at Starbucks Corporation. Monitored and maintained the starbucksreserve.com website hosted on Azure. Deployed code and infrastructure updates from GitHub Enterprise using Jenkins and Terraform. Worked in a DevOps capacity on the Starbucks Operations Excellence project which creates software for use by in-store personnel in their daily store operations, also hosted in Azure. Supported on-premise digital experience hardware in the Starbucks roasteries. Contract, on-site.
DevOps Engineer/Systems Engineer
Agilysys
July 2018 - September 2018
- Supported the infrastructure of a customer-facing SaaS application for the hospitality industry. Deployed software to production systems hosted in Microsoft Azure. Created Azure Container Registry and migrated images from internal Docker registry. Suggested improvements to usage of Atlassian Jira and Confluence within the company. Consulted with CISO and internal IT department on security measures for internal email systems. Collected artifacts for PCI compliance audit. On-site.
Senior Systems Engineer
Adaptavist
April 2018 - June 2018
- Senior Systems Engineer in the Managed Services department of an Atlassian Platinum Solutions Provider supporting Linux-based customer-facing instances of various Atlassian products such as Jira and Confluence, setting up new instances (using Puppet), and doing other administrative and technical tasks. Completed Atlassian Jira Administrator training. Remote.
Senior IT Engineer
VoiceBox Technologies
August 2016 - December 2017
- Responsible for the maintenance of internal IT systems for business users; this included systems which affect all internal users (such as email and DNS) and systems used by specific teams (e.g. development, build, QA). Relocated IT assets to a data center, completing the task in a weekend with positive business impact. Improved monitoring of hundreds of services and hardware components using PRTG, SNMP, Grafana, and custom scripts.. Infrastructure included Linux servers, Windows servers, network infrastructure, VOIP phone system, two private clouds, and AWS. Managed Active Directory accounts, and Exchange 2010 e-mail infrastructure. Used Jira and Confluence to track issues and create
Support Engineer, Message Systems
Sparkpost
February 2015 - January 2016
- Supported installation, configuration, and maintenance of the Momentum/Ecelerity e-mail infrastructure and digital messaging platform in a CentOS Linux environment. Assisted customers with complex configuration and debugging of their outgoing email infrastructures. Debugged customer code written in Lua. Tracked customer support tickets and documented solutions and processes. Additional history is detailed on my LinkedIn profile.
Education
The University of Kentucky
August 2012 - May 2014
The University of Arizona
BA
August 2008 - May 2012
