Bassam Arshad
Development
IL, United States
Skills
Data Science
About
Bassam Arshad's skills align with Programmers (Information and Communication Technology). Bassam also has skills associated with Electrical Engineers, Designers, and Technicians (Engineering). Bassam Arshad has 7 years of work experience, with 7 years of management experience, including a high-level position.
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Work Experience
AI Labs, CTO
Walgreens Boots Alliance
April 2023 - Present
- Developed and integrated a RAG system for the LLM-based pharmacy chatbot, leveraging state-of-the-art language models and custom domain-specific knowledg e retrieval mechanisms to provide accurate and relevant responses. * Led a team that developed computer vision models and implemented pipelines (Segmentation, OCR tasks, product/Rx retrieval) to process real-time prescription and retail product images uploaded to the chatbot app.
Solutions Incubation, CTO
Zebra Technologies Corp
February 2017 - March 2023
- Designed and implemented a scalable and modular event-driven systems engineering architecture for the OAI (Orchestration AI) project, a sophisticated AI solution for optimizing labor scheduling across large retail operations, leveraging reinforcement learning, forecasting models, computer vision, and natural language processing components. * Spearheaded the development of core AI application modules across projects, seamlessly integrating multiple microservices, databases, messaging queues, sensor feeds, cobots, and digital twin simulation environments. * Developed and patented a novel technique to configure Zebra's TM2000 3D sensors in the field, resulting in over 15% accuracy improvements to the core analytics algorithm (Zebra SmartPack(TM)). * Engineered and patented a system capable of detecting a target object within a 3D scene (composite point cloud) and achieving precise segmentation with an accuracy of within ±1 inch in all spatial dimensions. * Worked alongside ML engineering teams to deploy solutions to GCP and establish MLOps best practices. * Steered end-to-end proof-of-concept endeavors for multiple AI projects within the innovation lab, orchestrating every stage from initial system design and sensor evaluation to data capture, curation, rigorous model training, algorithm development, testing, and seamless de ployment. * Mentored interns and junior engineers while leading algorithm, code peer review, knowledg e-sharing, and patent brainstorming sessions.
Education
University of Texas Rio Grande Valley
Master of Science (MS)
