Avishka Wickramasinghe
Development
Western province , Sri Lanka
Skills
DevOps
About
Avishka Wickramasinghe's skills align with Support Staff (Information and Communication Technology). Avishka also has skills associated with Consultants and Specialists (Information and Communication Technology). Avishka Wickramasinghe has 7 years of work experience, with 4 years of management experience, including a high-level position.
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Work Experience
IT Executive
Colombo Logistics World (Pvt) Ltd
December 2017 - May 2022
- Colombo 02. Accept support requests by telephone, email, and tickets through Zoho ticketing system. Log all the queries into the incident management system and providing support for them according to the agreed SLA. Deploying and setting up fresh virtual machines using Azure and AKS services. Addressing complaints about Windows Server 2008 R2, 2012, 2016, and 2019. Hosting application in Linux platforms such as Red Hat, Cent OS etc. Deploying HRM application in Onsite Servers (Linux & Windows), in Web servers such as Apache and IIS. Installing and configuring Microsoft SQL Servers. Working with SQL Server and MySQL in creating HRM / payroll / Import, Exports system application database and scheduling backup's. The creation of self-signed certificates that are bound to servers while working with SSL Certificate providers to purchase certificates. Providing support for vast range of technology products such as Office 365, QuickBooks Servers, Shared Printers and ZKT (fingerprint devices) products. Working with Windows Active directory and Azure Active Directory to create and modify domain user accounts, group policies and etc. Working with Eset Antivirus Application, configure and monitoring Eset centralized server and fixed and update patches on each users. Working with VPN and remote support tools such as AnyDesk, Cisco AnyConnect, WebEx, Zoom, Teams and TeamViewer etc. Working with Gmail and Outlook mail servers, Actioned requests such as new mailbox configuration, providing mailbox permissions to other users, creating, and modifying distribution lists, increasing the mailbox quota for users, allowing and configuring mail server security options. Working with Cisco, HP, TPLink switches and routers, and troubleshoot any kind of network related issues. Configuring and maintained the network infrastructure in main office and branches. Configure, Maintained and monitoring Firewall (Fortigate), Opening ports on firewall according to user requirement. Handling and maintaining the all vendors and purchasing IT related items, maintain the IT inventory.
Technician
Cabling Division
July 2017 - December 2017
- 10 Planning the Network Infrastructure and designing the Network plan. Planning the Power Cabling Infrastructure and designing the plan for cabling. Building and cabling the network layers including power and voice. Configuring the switches and routers for the networks by understanding VPN, subnets, routing protocols (BGP, OSPF, EIGRP, and RIP). Planning and establishing the server rooms along with enterprise UPS backups for server. Handling Fiber cabling, slicing, and configuring. Configure and maintaining CCTV. Working with VOIP cabling and configuring devices.
Data Entry Operator
Takas (Pvt) Ltd
November 2016 - March 2017
- 07 Entering the products to the Web site. Checking user interfaces quality for each product. Updating the current products for latest update. Working with Linux environments. Checking and processing the Client orders. Maintain the quality of the product when uploading
Senior Engineer
Technical Delivery
May 2022 - Present
- 02 Deploying BoardPAC application in Client Servers (Linux & Windows), in Web servers such as Apache and IIS. Managing AWS and Azure cloud infrastructure to maintain operational stability and security, including planned hardware and VM maintenance, patching, software upgrades. Supporting for vast range of technology products such as Azure, AWS, Docker, and Kubernetes etc. for internal Development and QA Teams and for productions. Creating CI/CD Pipelines. Use of Middleware Technologies such as Jenkins, GitHub, terraform. Working with AWS services such as RDS, Lambda, EC2, VPC, ECS/EKS and other platforms and services. Working with Azure services such as MI, AAD, AKS, App services, Azure VMs. Application gateway, networking, Functions and other platforms and services. Improving Application and system uptime by improving continuous monitoring, alerts and maintenance activities. Working with SQL Server and MySQL in creating BoardPAC application database and scheduling backups. Working with DR concepts as Mirroring / Log shipping data between Data Centre (DC) and Data Recovery (DR). Deploying and configuring new virtual machines using Azure and AKS services. Handling issues reported with Windows Server 2008 R2, 2012, 2016 and 2019. Configuring reverse proxy using Nginx. Coordinating with SSL Certificate providers in purchasing certificates and creating self-signed certificates binding them in servers. Handling the VAPT related works on IIS and Nginx to overcome the vulnerabilities. Maintaining ISO 27001 standards in deployment and troubleshooting. Accept support requests by telephone, email, and tickets through Zoho and RT ticketing system. Visiting Clients onsite for support if needed. Log all the queries into the incident management and providing support for them according to the agreed SLA.
Education
University of Greenwich
National Institute of Business Management
National Institute of Business Management
Wesley College
January 2014 - January 2016
computer training Centre
Wesley College
BSc (HONS)
January 2002 - January 2013
