Mario Ugalde
Product Management
Heredia, Costa Rica
Skills
Cloud Computing
About
MARIO A. UGALDE's skills align with Consultants and Specialists (Information and Communication Technology). MARIO also has skills associated with Programmers (Information and Communication Technology). MARIO A. UGALDE has 23 years of work experience.
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Work Experience
DEVELOPER
Arkkoso
January 2019 - Present
- Developer and IT analyst, In charge of developing new requirements and fix issues in the system called SIMO (Sistema Mecanizado de Operaciones) PROJECT MANAGER AND TECHNICAL LEAD IT coordinator and technical lead, I worked on projects like Agencia Virtual de Telecomunicaciones, Portal Corporaঞvo Empresarial and Contrato Único de Telecomunicaciones. PROJECT MANAGER AND TECHNICAL LEAD IT coordinator and technical lead, I led integraঞon projects using IBM tools like WebSphere Message Broker and MQ. Also, I led a development team in charge of the telephone company system called SIMO (Sistema Mecanizado de Operaciones) of the Insঞtuto Costarricense de Electricidad. SOFTWARE SPECIALIST I was specialized in the areas of connecঞvity and systems integraঞon, focusing on soluঞons such as IBM WebSphere MQ and WebSphere Message Broker, installaঞon and configuraঞon of so[ware on different pla orms, and implementaঞon of services through the pa ern of Enterprise Services Bus (ESB) in Service-Oriented Architecture (SOA). I was involved in file sharing soluঞons with IBM technology, Sterling Connect: Direct, and WebSphere MQ File Transfer Ediঞon. I acquired knowledge in BPM and parঞcipated in the installaঞon, so[ware configuraঞon, and implementaঞon of business processes using the IBM soluঞon BPM 7.5. I was involved in acঞviঞes such as project implementaঞon, a enঞon to service requests, parঞcipaঞon in correcঞve and prevenঞve maintenance contracts, provide and prepare training, perform transfers of knowledge, further support to the sale stage, all these acঞviঞes apply to local and regional customers. I worked for customers in Costa Rica: Insঞtuto Costarricense de Electricidad, Insঞtuto Costarricense de Seguros, Banco de Costa Rica, Caja de Ahorro y Préstamos de la Ande, Consejo Nacional de Vialidad, Banco BAC San José and Registro Nacional. In Dominican Republic: Banco Popular Dominicano, Banco BHD, Banco BanReservas. In Panamá: Banco General, Banco GlobalBank and Cable Onda. In El Salvador: Siman and Telefónica TIGO. In Nicaragua: Banco Banpro and Grupo Coen (Western Union). In Guatemala: Telefónica TIGO SOFTWARE SPECIALIST I was involved in projects with WebSphere Portal, WebSphere Applicaঞon Server, IBM Forms, IBM Intelligent Operaঞon Center, and IBM Watson. Also, I was involved in integraঞons between LDAP and IBM Connecঞons and LDAP and WebSphere Portal. I was in charge of the infrastructure in AWS cloud projects. I worked with customers like Dubuque, h p://www.cityofdubuque.org/, Desert Mountain, h p://desertmountain.com/, Waterfront Toronto, h p://www.waterfrontoronto.ca/, BNSF, h p://www.bnsf.com/, Children's Health System of Texas, Digital Markeঞng Experience, h ps://www.childrens.com/, Tata Sky - Digital Markeঞng Experience (h p:/ /www.tatasky.com/). DIRECTOR OF INFRASTRUCTURE I lead the infrastructure team in charge of the technical support, internal network infrastructure, and call center support. INFRASTRUCTURE CLOUD SYSOPS I'm in charge of the infrastructure on cloud projects, I have 10+ year of experience in the cloud, working with different AWS services like EC2, LightSail, Lambda, S3, ElasঞcBeanstalk, RDS, DynamoDB, VPC, Cloudfront, Route53, Global Accelerator, CloutWatch, CloudFormaঞon, CloudTrail, QuickSight, IAM, Cognito, WAF, AWS Cost Explorer, WorkSpaces, ACM, Security Hub, GuardDuty, IAM and Idenঞty Center. I have worked on migraঞon from on-premise soluঞons to the cloud and securing web applicaঞons using AWS services, also I have worked on AWS environments PCI cerঞficaঞons. I'm in charge of all environments prevenঞve and correcঞve maintenance, Development, QA, Staging, and Producঞon. I have worked on Infrastructure as a Code using yaml files and AWS Cloudformaঞon. I have worked on projects on Azure, Oracle Cloud, and Huawei Cloud. INFRASTRUCTURE CLOUD SYSOPS I'm in charge of the AWS cloud infrastructure, prevenঞve and correcঞve maintenance for all environments, Development, Sandbox, and Producঞon. Greenpay is a Arkkoso['s business partner.
Arkkoso
January 2018 - Present
- San José
Arkkoso
January 2018 - June 2021
- San José
ElementBlue
January 2013 - December 2018
GBM
January 2010 - January 2013
- San José
CSYE, Consorcio
January 2006 - January 2010
- San José
Insঞtuto
January 2004 - January 2006
- San José
SysCo, Consultores de Sistemas
January 2001 - January 2004
- San José
Education
