Worky | Meet our Talent

Skills

Technical Project Management

About

Shakeer Ali's skills align with Consultants and Specialists (Information and Communication Technology). Shakeer Ali has 15 years of work experience, with 5 years of management experience, including a mid-level position.

Work Experience

IT Manager - 3WNetworks

By El-Sewedy Electric

February 2019 - Present

Job Responsibilities A Digital Transformation Expert * A Technology Agnostic Working on Digital Transformation with a fully integrated solution to avoid silos & duplicate data. * Working on Oracle & Odoo Implementation for CRM, Sales, Solutions, Finance, Procurement, Warehouse, Engineering & Projects, FSM, HR, etc. * Identified opportunities to improve operations by developing and implementing technology solutions that uplifted staff morale & supervised the development of a digital transformation strategy that boosted annual sales & productivity. * Spearheaded the implementation of new technologies that improved productivity while reducing monthly operating costs by AED 170000 * Manage Azure identities and governance & Azure advanced security enhancements * Implement and manage Azure Storage with advanced management * Design identity, governance, and monitoring solutions & deploy and manage Azure compute resources * Monitor and maintain Azure Resources & Design business continuity solutions * Design and implement Microsoft 365 services, manage user identity and roles, manage access and authentication, Plan Office 365 workloads and applications, implement modern device services, Implement Microsoft 365 security and threat management, Manage Microsoft 365 governance and compliance * Microsoft Intune: Deploy Windows client, manage identity and compliance, Manage, maintain, and protect devices & Manage applications * Responsible and accountable for all aspects of Infrastructure & Architecture of IT operations; this includes Network Infrastructure, Cloud services, and on-prem to support the organization to meet overall productivity, Scalability, and security. * Managing IT Team operation and developing the needs of the company and ensuring it is in line with the company's global and regional corporate strategy, standards, policies, and procedures. * Working with Top Management to develop strategic plans and implement the objectives to ensure the services are delivered on planned project tenure. * Building a strong relationship with external vendors & working closely to achieve the company targets with an approved budget. * Introduction of Cyber Security training for company employees for advanced security awareness * Managing and monitoring Entire Data Center of the organization (Supporting 40 Physical & 25 Virtual Servers) * Updating the company IT Policy for new compliance requirements for Saudi Aramco Project * Installation & administration of Azure, On-Prem Active Directory, DNS, Radius, & DHCP on Windows 2019, 2012 R2 & 2008 servers, Linux, etc. * Administration of Dell & HP Servers, Cisco Core Switch 9300, Cisco AS 2960 & SF-300 Switches & Administration of FortiGate 300D, 140D, FortiGate 60D * Upgradation of Firewall, Core Switch, Servers for advanced productivity, scalability & security for 3WNetworks & G4S * Ensuring 100% up-time of ERP Server for Microsoft Dynamics on the Production * Roll out of Nitro Digital Sign & LAST PASS for the entire Organization with Advanced Security like SSO, App Auth, etc. * Migration of storage to Dell Storage & Upgradation of server hardware with Cluster Setup with VMWARE. * Managing and maintaining Avast Security Cloud Edition & ESET Cloud Protect for the Enterprise. * Migration of Backup Solution to the world's new technology with MSP360 & Wasabi Cloud to reduce cost and easy centralized management and to avoid old tape backups for offline backup. * Played a key backbone role in keeping all the services up & running 24/7. Any company's key success might be its Skilled and experienced employees. * Achieved overall productivity, security, scalability, availability, user satisfaction, reduced IT issues, etc. * Helped the company business to get certified in ISO27001. * Extensive experience in implementing IT security frameworks including industry standards (e.g., ISO 27001, NIST, CIS). * Keeping a close relationship with Top Management for smooth delivery of IT Services by keeping all the compliance set by IT Policy & Procedures * Experienced in implementing, administering, and managing Microsoft security tools EPP, XDR, DLP, DRMS, ATP, and MS Compliance. * Experienced in implementing, administering, and managing agnostic security tools such as NDR, SIEM, Web proxies, etc. * Have achieved an Important Certificate for 3W Networks. Saudi Aramco CCC Cert & We have successfully passed our ISMS audit in 2021. IT Dept has proven that we too are part of business growth. This project was worth almost 350 million Dollar. * Successfully achieved Saudi Aramco CCC Certification & working on CCC+ Certification. Closely working on 86 Control points to achieve the standard of IT Compliance Policy set by Saudi Aramco. * Microsoft Dynamics monitoring & management with SQL Server. * 3W Networks Website management with WordPress & with advanced security framework configurations IT Team Lead& Infrastructure Specialist - G4S [Group 4 Securicor] Nov 2016 - Dec 2018 Job Responsibilities * Migrating all G4S-UAE active directory from 2003 to 2008 and to 2016 as primary & consolidation of active directory servers * Migration of G4S Data Center to new Dubai Silicon Oasis HQ * Renovation of all the major sites with industry standard (Rashidiya, Musaffah & Sharjah, Al Quoz, Camps) * Managing & Monitoring Entire Data Center of the organization (Supporting 40 Physical & 25 Virtual Servers) * Maintaining and troubleshooting network connectivity between Head & Branch offices * Coordinate project management activities, resources, equipment, and information * Ensure that all projects are delivered on time, within scope and within budget. * Responsible for Managing & Maintaining IT Team, giving advice on technical aspects. * Maintain overall ownership of user's issue & service ensuring that they receive resolution within a reasonable timeframe. * Installation and administration of all HO & BO Active Directory servers * Installation & administration of DNS & DHCP on Windows 2012 R2 & 2008 servers * Installation & administration of Aruba Wireless controller for enterprise & guest network with high level security * Manage Service requests, Software installations, Upgrade, Patches, for servers and applications. * Managing & Maintaining Avast Security Cloud Edition * Escalating issue to vendor and follows up with them until Resolved. * Installation & administration of Windows Radius Server * Administration of Cisco Core Switch 3560, Cisco 2960 & SF-300 Switches * Administration of FortiGate 140D, FortiGate 60D, Nortel Contivity etc. * Administering VMWare & Hyper-V & server and the connected HP 2040 Storage * Configuring Pre-requisition for POC or an implantation of any New Server configuration * Raising CAPEX and then Raising PR only when Capex Approved by Top Management * Designed IT Diagrams of Entire Infrastructure * Taking Self-Decision's and Administering a group of 5 members * Ensuring 100% up-time of ERP Server for IMC, E-Procure, Saturn, Skywalker etc.

Data Center Engineer

Hewlett Packard Enterprise

December 2015 - October 2016

Job Responsibilities * Monitoring SLP Servers - AD, DNS & DHCP on Windows 2012R2 * Monitoring of Hyper-V on Windows 2012 R2 platform * Administrating & Monitoring MS Exchange Server 2010 SP3 & 2013 * Monitoring of SCOM & SCCM Servers * Perform regular checks on the status of servers, both hardware and software * Responsible for third-level support for server related issues * Generating daily report using HP IMC & Cisco Prime * Ensure that the server security is in accordance with the established standards and best practices. * Administering Office 0365 account of MBRSLP * Performing WSUS Server Critical Update and administering all servers * Migrating SLP RS1 Server from Bay1 to Bay2 for MOE Project * HP 3PAR Medium Level administration * Worked on HP Server models of DL 380 P Gen 6, DL580 Gen9 & DL380P Gen8

IT Administrator

SKYMARKLLC

October 2014 - November 2015

(1Year & 2months) Job Responsibilities * Understand end user business requirements and how our technology can best serve them. * Administration of all support related operations for various clients located in region. * Installation and configuration of Windows Server 2012 DC * Configuring AD, DNS & DHCP on Windows Server 2012 * Addressing the technical questions/issues and hurdles that the customer has * Install, Config & Administer Symantec Endpoint Protection server & client. * Install, Config & Administer Symantec Backup Exec 2014 & 2015 * Configuring & administration Microsoft Exchange Online with Office 365 * Administering of Exchange DAG Groups * Configured Hyper-V on Windows 2012 R2 platform. * Administering MS Exchange Server 2010 SP3 * Installation and Configuration of MS Exchange Server 2010 SP3 * Migrating Exchange Server 2010 SP3 to 2013 SP1 CU8

System Administrator

Abu Dhabi National Insurance Company (ADNIC)

November 2008 - November 2013

(5-year 1month) Job Responsibilities * As an IT Systems Engineer I was responsible for managing and supporting the corporate Windows infrastructure, along with various network and applications-based systems and structures. * Establishes system specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing system infrastructure. * Maintains system performance by performing system monitoring and analysis, and performance tuning. * Troubleshooting system hardware, software, networks, and operating systems * Upgrades system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software. * Protects organization's value by keeping information confidential. * Analyzing system logs and identifying potential issues with computer systems * Applying server & operating system updates, patches, and configuration changes and responsibility for documenting the configuration changes * Maintain Network Infrastructure for all UAE offices.

Microsoft Certified System Administrator

MCSA

January 2012 - December 2012

MCP 2008 -- Microsoft Certified Professional

Microsoft Certified Technology Specialist

MCTS

January 2008 - December 2008

IT Systems Engineer

Alpha Data

June 2006 - November 2008

Job Responsibilities

IT System Engineer

ABN AMRO BANK, SHELL Gas Abu Dhabi

November 2006 - October 2008

(Worked with ABN AMRO BANK, SHELL Gas Abu Dhabi, DU Telecom-UAE, Dubai Holding & MUR Shipping as IT Systems Engineer) * Installation and maintenance of all systems within a server environment * Producing documentation on operational, system and user procedures & guidelines * Building, configuration and troubleshooting of server and desktop hardware. * Providing advice on selection and purchase of IT equipment * Maintaining maximum availability of supported services for users * Obtaining quotes for supply of goods and services from suppliers * Ensuring that support calls are logged and handled effectively and efficiently. * Responsible for disaster recovery, closing security loopholes and access levels.

IT Support Engineer

Sutherland Global Services

September 2005 - February 2006

Job Responsibilities * Installing and configuring computer hardware operating systems and applications * Monitoring and maintaining computer systems and networks. * Troubleshooting system and network problems and diagnosing and solving hardware/software faults * Providing support, including procedural documentation and relevant reports * Following diagrams and written instructions to repair a fault or set up a system. * Setting up new users' accounts and profiles and dealing with password issues * Responding within agreed time limits to call-outs. MICROSOFT CERTIFICATIONS Microsoft 365 Certified: Enterprise Administrator Expert Microsoft 365 Certified: Security Administrator Associate Microsoft Certified: Azure Solutions Architect Expert

Shakeer Ali