Pratik Suman
Design
Not Applicable, India
Skills
Cloud Computing
About
Pratik Suman's skills align with Consultants and Specialists (Information and Communication Technology). Pratik also has skills associated with Programmers (Information and Communication Technology). Pratik Suman has 7 years of work experience.
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Work Experience
Senior Site Reliability Engineer
Medallia
June 2023 - Present
- + Setup srebot to manage incidents efficiently and integrate with tools like pagerduty, statuspage, tenant-registry, etc + Auto-healing automation to enable the regular issues automatic resolution. + Work towards reducing number of alerts and automating them. + Implementing sandboxes for test automation. + Moving microservices to Kubernetes in multiple environments + Taking On-call responsibilities on a rotation basis.
Senior Devops Engineer
Conviva
February 2021 - June 2023
- Implement automation, effective monitoring, and infrastructure-as-code. + Create and maintain fully automated CI/CD pipelines for code deployment using Circleci and Jenkins. + Deploy and maintain critical applications on cloud-native microservices architecture. + Maintaining and deploying highly-available, fault-tolerant systems at scale. + Continuously evaluate existing systems with industry standards, and make recommendations for improvement. + Actively manage, improve, and monitor cloud infrastructure on GCP and AWS. + Built and deployed Docker containers to break up monolithic app into microservices, improving developer workflow, increasing scalability, and optimizing speed. + Move microservices to Kubernetes in multiple environments + On call responsibilities in rotation with the engineering team.
Site Reliability Engineer II
Zeta India
April 2019 - February 2021
- + Complete setup of CI/CD deployment pipeline, for faster and automated deployment and rollback. + Setup of Hashicorp vault for security and configuration management. + Building software and systems while managing the platform infrastructure and applications. + Managing the continuous integration/continuous development pipeline (CI/CD). + Manage and partner with development teams through testing and release cycles. + Using SRE tools to automate monitoring, incident response, and alerting to reduce timeconsuming functions. + Work together with developers to troubleshoot and solve problems and reduce custome impact. + Improving infrastructure and reducing overhead on systems. + Using AWS to leverage cloud services. + Migrating services to Kubernetes and docker.
Software Engineer
CGI
May 2016 - October 2018
- + Experience with using UNIX, Linux, Shell scripting, and writing SQL queries. + Monitor mainframe production batch schedules to meet predefined SLA's. + Resolve functional and system errors. + Work with other technical teams to resolve infrastructure related problems. + Automate deployments and implement industry best practices for system hardening and configuration management. + Setup Jenkins for CI/CD and automation of various tasks. + Use ansible to automate deployments across a large number of servers. + Setup monitoring and alerting for services and infrastructure.
Education
