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Syed Fazli

Design
Selangor, Malaysia
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Skills

Cloud Computing

About

SYED AHMAD FAZLI's skills align with Consultants and Specialists (Information and Communication Technology). SYED also has skills associated with Support Staff (Information and Communication Technology). SYED AHMAD FAZLI has 6 years of work experience.
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Work Experience

Cloud Engineer

eCloudvalley Technology Sdn Bhd
January 2022 - August 2023
  • To understanding clients' requirements and design technical solutions on AWS that address clients' requirements for scalability, reliability, security, and performance. To work closely with a team of architects and engineers on project implementation and environment enhancement. To provide operational support and firefighting on mission critical workloads To prepare operation plan on technical events, like production launch, system upgrade or migration To conduct proof-of-concept demonstrations, technical presentations, and sharing. To maintain technical skills and knowledge of market trends and competitive insights; collaborate and share with the technical community. To manage job notes and experience into company wiki and knowledge base To support Local or Remote customers on projects and managed services To handle any ad-hoc task that assigned by the immediate superior. AWS Services: VPC, EC2, VPN, S3, SES, EFS, ELB, WAF, IAM, CloudFront, CloudFormation, Route53, Auto Scaling, ACM, CloudWatch, RDS, Storage Gateway, CloudTrail, ECR, ECS, DMS, Backup, Redis, DataSync, SNS, EventBridge, CodeCommit

Infrastructure Support Engineer

Ascentis Sdn Bhd
September 2019 - January 2022
  • Specifically assigned as administrator for components below: AWS Have experienced in provisioning UAT environment from start Managing customers request for any changes Planned, implemented and integrated updated system-oriented projects. Have experienced in AWS services: VPC, EC2, S3, Fsx, ELB, WAF, IAM Assisted on monthly and ad hoc maintenance Provide documentation for AWS accounts AWS Infra Automation using Terraform, Terragrunt, Azure Devops, VS Code, Packer, Vagrant Servers, Desktop and Users Support Provided exemplary helpdesk service and support to assist users. Troubleshooting and resolution of incidents at the client's site including installation, of applications, servicing of peripherals to ensure customer satisfaction and service operation are achieved User's account administration and simple server administration -To reformat and re-setup Windows/ Mac machines To troubleshoot Windows /Mac Operating Systems and applications Setting up peripherals devices and any equipment required Provide desktop support at customer's site. -Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction First level troubleshooting of network connectivity in a Lan/Wan environment To provide standby support for the deployment at client's site -Install customers' applications on selected computing devices including patch deployment and upgrades Managing AD and provide servers access for users Any Other Ad-hoc Duties as Required or Assigned Management and Documentation Support Establish documentation on some of the ISO 27001 compliance for the company Documented IT guides for Infra team Assisted HR for asset records and tracking Assisted audit team for any IT-related audit Demonstrated self-reliance by meeting and exceeding workflow needs.

Junior Network Engineer

Systemsquad Pte Ltd
May 2019 - September 2019
  • Provisioning and deployment network and server at customer site Configuring RAID and OS installation for server (HPE, Lenovo) Configuring and troubleshooting Cisco network devices (Switch, AP) Provisioning and Installation of Cisco Meraki AP MR52 Deployment and installation of Ruckus Zone Director 1200 and Access Points (R610 and R710) Installation and maintenance of Sophos Anti Virus for end user Perform backup and restoration for server using Windows Server Backup and Shadow Protect SPX Deployment ASUS wireless router RT-AC5300 for end user Troubleshooting and solving user desktop issues Deployment of Dell Home Server T30 with RAID configuration, RAM and OS installation

Field Engineer

SITA
July 2017 - December 2018
  • L1 onsite troubleshooting support for SITA check-in systems Performing preventive maintenance on end equipments such workstations, printers, and scanner Installing and configuration of end user applications and software Experiencing working on Customer locations

Cloud Specialist

Ecart Services Malaysia Sdn bhd
September 2023 - Present
  • Managing system and multi-cloud environment (MS Azure and Alibaba Cloud) Design and implement for cloud solution to meet company's requirement Design and implement automation solution using Gitlab, Terraform and Ansible Perform monthly patching Alibaba Cloud EDS Perform cost optimization for cloud resources

Education

Universiti Malaysia Perlis

Bachelor Degree

Politeknik Tuanku Syed Sirajuddin

January 2011 - January 2015

MSC
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