
Syed Adeel Ahmad
Development
South Australia, Australia
Skills
DevOps
About
SYED ADEEL AHMAD's skills align with Programmers (Information and Communication Technology). SYED also has skills associated with Consultants and Specialists (Information and Communication Technology). SYED ADEEL AHMAD has 8 years of work experience.
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Work Experience
DEVOPS ENGINEER
CATERPILLAR OF AUSTRALIA
September 2022 - Present
- Liaised with Software and Test Engineers to develop and implement build and deployment procedures. Administered build and deployment pipelines. Developed automated scripts to assist in deployment. Designed and implemented processes, or process improvements, to aid in development and testing. Access management across different platforms. Participated in the preparation of Logical Technical Architecture (LTA) document. Managed servers and VMs on the VMWare ESXi. Assisted in the integration of build and test environments with Caterpillar infrastructure and systems. Worked and participated in the Agile design, development, testing, and release of new capabilities and features.
DEVOPS ENGINEER
SMARTLANE IT SOLUTIONS
December 2020 - June 2022
- Worked closely with senior developers to build their development pipeline and deploy code to various environments. Used Jenkins and Ansible to automate deployment that reduced human error and sped up the processes.
APPLICATION SUPPORT ANALYST
NAKISA INC
March 2019 - November 2020
- Helped clients with more severe technical difficulties that required a higher degree of specialized service and a longer response time. Supported the implementation of new applications and upgrades to existing systems, including testing, training, documentation, etc. Took over tickets/issues that tier 1 agents were unable to resolve. Escalated issues to product development (tier 3) when necessary and served as a conduit between the customer and the product development team. Monitored the Java and SaaS-based solution and the cloud environments it runs on and helped the clients with the issues. Collaborated with senior personnel to isolate improvement opportunities and implement continuous quality improvement processes. Assisted with user setup and maintenance of software configurations as well as troubleshooting various technical issues related to computer equipment or network connectivity. Analyzed complex scenarios and using creative problem-solving skills, turned those challenges into profitable opportunities.