Susana Szwarc
Development
Ganey Tikvah, Israel
Skills
Data Analysis
About
Susana Szwarc's skills align with Programmers (Information and Communication Technology). Susana also has skills associated with Communication, Marketing and Public Relations Managers (Communication, Marketing and Public Relations). Susana Szwarc has 29 years of work experience.
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Work Experience
QA/Data Analyst
London Stock Exchange Group
January 2016 - Present
- Conducting manual test cases (STR, STD, STP) to identify and report defects, ensuring product quality and functionality. Performing sanity and regression tests, as well as conducting root cause analysis, to ensure the stability of software releases. Creating KPI's to track and measure progress in QA indicators. Proficient in Prompt Engineering, specializing in fine-tuning and optimizing natural language processing models for financial applications. Proficient in conducting competitive analysis of NLP technologies, adept at identifying trends and patterns to deliver actionable insights for decision-making. Specialized in Physical modelling, tasked with preparing data structures for migration on-premises datasets to a content distribution framework on AWS infrastructure. Proficient in crafting and delivering presentations and demos to senior executives, both on-site and remotely. Skilled in conducting new employees training. Actively engaging in daily stand-ups and planning meetings to offer insights into the testing progress. Collaborating with cross-functional teams in Agile environment to comprehend project requirements and formulate comprehensive test plans.
Business Intelligence Analyst
IDE Technologies
January 2011 - December 2015
- Israel Company database management. Building company business databases with internal and external sources. It includes monitoring daily source information (news, reports, websites, RSS) to detect leads and opportunities. Research studies. Preparation of reports about existing and potential new businesses, partnerships, company and persons profile, supplier's profile. It includes analysis of existing and new products, technologies, and new patents. Tenders. Identifying tenders, liaison with the client, preparation of Case Studies to improve tenders and bids together with other departments. Organizational task support. Supporting ordinary activities all around the company including high level management, marketing, business development, technical department, O&M, and company's branches around the world.
Marketing Analyst
Odis Filtering
January 2007 - December 2011
- Israel Tenders. Responsible of searching and preparing international tenders. It includes technical coordination with different areas of the company, clients, and suppliers. Logistic Project Management. Implementation of projects after successful sales under strict schedule and budgetary control until completion of works. The average value of each project is about USD10 million. Post-sale support. Monitoring the correct functioning of the plants installed. Customer Service & Support. It includes liaison with existent and potential clients. Issuing Price Proposals. Defining Quality Management Plan, Healthy and Safety Plan, Environmental Management Plan, Risk Plan according to international quality standards. Defining promotional material, brochures, and commercial albums about company products.
Data Analyst
ANTEL Telecommunications
January 2000 - December 2005
- Uruguay Ongoing sales report. Analysis of Business Units sales, agents' sales, customer segmentation and customer behaviour, building sales history per market and per agent, and preparing forecasts. It includes searching and processing large databases of millions of clients. Elaborating conclusions and recommendations together with the Marketing and Technical Department. Market research identifying new business opportunities, trends, potential clients, partners, technological providers including due diligence. Managing databases including news and different websites to follow up. Sending and sharing news with the relevant people within the company. Qualitative and Quantitative analysis on Competitive landscape. Monitoring and research of new products and services including competitors' analysis and trends, promotional plans, prices, patents, M&A, JV, technical laws, and environment. Monitoring, ranking, and comparison of "key players" in the market. Elaboration of Customer Satisfaction questionnaire together with Third Party Companies, processing the information and forming conclusions Support on Tenders. Economic and financial evaluation of tenders with the purpose of purchasing new technology and contracting new suppliers.
Accounting Student
ANTEL Telecommunications
January 1994 - December 1999
- position at ANTEL Telecommunications, Uruguay. Personalized attention to creditors, including payments, handling bills, guarantee deposits, and control of legal billings. Internal auditing including banking and cash control at the company's branches.
Education
San Andrés University
M.A. in Telecommunications Management
January 2001 - January 2002
B.Sc.
January 1996 - January 2000
