Neelam Chauhan
Project Management
Auckland, New Zealand
Skills
DevOps
About
CHAUHAN's skills align with Programmers (Information and Communication Technology). CHAUHAN also has skills associated with Consultants and Specialists (Information and Communication Technology). CHAUHAN has 8 years of work experience.
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Work Experience
DevOps Engineer
Spark New Zealand, Auckland, AKL
May 2022 - December 2023
- • Administer Azure Pipelines, configuration management, build/release activities. • Manage Azure Boards, Dashboards, Sprints, users & access, Azure Git Repos, Artifacts, and Test Plans. • Configure build agents, troubleshoot user issues, and guide on CI/CD capabilities. • Implement build pipelines in ADO, manage code quality, and enforce security policies using Sonarqube. • Lead installation, configuration, and upgrades of Azure DevOps On-Premise App servers, Nexus OSS, and Sonarqube. • Oversee administrative tasks on SaaS platforms: ADO, Nexus Sonatype & Sonarqube • Brief teams on Agile methodology usage within Azure DevOps. • Perform essential Atlassian Confluence administrative tasks: Manage spaces, users & groups, and set permissions for seamless collaboration.
Senior Cloud Operations Analyst - Cloud Operations
Manhattan Associates
February 2019 - June 2021
- Identify and resolve issues with applications and cloud platform, following agreed procedures. • Configured CI using Jenkins to run Ansible playbooks to provision & deploy applications to Servers, Docker containers or K8's. • Managed version control using Git & GitHub, branching and merging. • Automated alerts with Bash and Python scripts for resource usage beyond thresholds. • Hands-on expertise with AWS services: EC2, S3, RDS, VPC, ELB, EBS, Cloudwatch, SQS, Autoscaling, Route53 etc. • Automated Apache web server provisioning and deployment with Ansible. Utilized Terraform for efficient resource provisioning on AWS.
Cloud Support Engineer
Tesco HSC
January 2017 - February 2019
- Proactively monitor and optimise alerts and/or notifications and address the issue or assign as required to other teams for resolution using ServiceNow tickets. • Create CloudWatch alarms and metrics for monitoring and alerting. • Utilized IAM for role, user, and group management. • Managed EBS volumes for EC2 file storage, oversaw S3 bucket creation, managed folders, cloud trail logs, and objects. Implemented S3 Versioning, lifecycle policies, and Glacier archiving. • Utilized tools like PagerDuty, Kibana, Prometheus, ServiceNow, and Grafana for efficient operations.
Senior NOC Engineer - Linux Support
Microland Pvt.Ltd
June 2015 - January 2017
- Proficient in Linux and Windows server administration, including package management (RPM & YUM) and process administration. • Utilize ServiceNow for effective monitoring, alert configuration through Bash scripting, and adhere to SLAs. • Implement user and group administration, perform scheduled jobs using at & Cron, and manage various processes. • Adhere to ITIL practices for Incident, Change, and Problem Management, ensuring timely resolution within agreed SLAs. • Assist in Severity 1 issues, initiate necessary actions, and contribute to a streamlined technical support process.
Education
