Marcio Duarte
Product Management
Montevideo, Uruguay
Skills
Quality Assurance (QA)
About
MARCIO DUARTE's skills align with Programmers (Information and Communication Technology). MARCIO also has skills associated with Production Managers (Production). MARCIO DUARTE has 12 years of work experience, with 2 years of management experience, including a mid-level position.
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Work Experience
SENIOR PRODUCT QUALITY COACH
Culture Amp
January 2023 - April 2023
- Led the definition of the vision, mission, and strategy for Quality Engineering across one of the Product groups. Provided thought leadership in testing and quality. Mentored and coached developers and other testers on quality engineering practices. Designed and conducted workshops on Quality and Testing, covering topics such as the definition of done, defect management, and feature kick-offs. Achievements: ★ Implemented quality assurance and delivery processes within 4 weeks, resulting in improved team collaboration, communication, and engagement.
SENIOR QUALITY ENGINEER
SafetyCulture
March 2022 - November 2022
- Facilitated the definition of the vision, mission, and strategy for Quality Engineering across the organisation. Provided technical program management for big-picture quality initiatives. Served as a thought leader in testing and quality. Mentored and coached developers and testers on quality engineering practices. Achievements: ★ Introduced quality coaching models, modern quality engineering practices, and clear processes, resulting in a transformed engineering organisation and achievement of strategic goals. ★ Developed and implemented 10+ manuals and processes to provide consistency on quality practices. ★ Improved team structure, cohesiveness, and engagement through role clarity, knowledge sharing, and coaching.
PRODUCT MANAGER
July 2021 - January 2022
- Managed a cross-functional team of 5 engineers, testers, and product designers to drive data analytics, translate product visions into requirements, and deliver new features. Ran discovery sessions such as user interviews and workshops with C-level executives to determine requirements. Collaborated with the Head of Engineering on quality and testing issues, supporting technical issues, and triaging bugs. Ran people and culture initiatives, such as Coffee buddies and working groups. Achievements: ★ Coordinated the release of a rebuilt data visualisation user interface, enhancing customer experience. ★ Improved team efficiency and effectiveness by clearly defining requirements and bringing the team along for the journey.
EXPERT QUALITY COACH
Wargaming
July 2020 - June 2021
- Led the QA Chapter for a new IP project, setting the vision, strategy, and objectives and key results for 5 testers. Conducted hands-on testing, designing, and executing test strategies for backend game technology. Collaborated with developers, designers, and PMs to identify and address product risks and enhance knowledge. Mentored and coached developers and other testers on quality engineering practices. Achievements: ★ Implemented modern quality engineering practices, including pair testing, QA kickoff, and QA demos, resulting in significantly reduced rework, fewer bugs, and increased engineer engagement.
Deputy
March 2019 - June 2020
- PRINCIPAL QUALITY ENGINEER & COACH Led testing efforts for complex billing and subscription systems in a SAAS product, collaborating with key stakeholders as the second-in-command to the Head of Quality. Provided support and coaching to 9+ quality engineers through weekly 1:1's to support their transition from a traditional separate QA team to being embedded in product teams. Defined team processes and cadences, including planning, ceremonies, and backlog management. Presented at external meetups to share innovative ideas and engage with the audience. Achievements: ★ Reduced cycle time by 57% by introducing lean quality and delivery practices through workshops, 1:1 coaching and leading by example. ★ Implemented people and culture initiatives, such as the Toastmasters club to improve public speaking and leadership skills across the company and coffee buddies to increase the sense of belonging across distributed teams.
QUALITY ASSISTANCE ENGINEER
Canva
September 2018 - February 2019
AGILE TESTER
Coates Group
April 2017 - August 2018
SENIOR AUTOMATION TEST ANALYST
Verifone
March 2015 - March 2017
SENIOR QA ANALYST
Autodesk
May 2011 - March 2015
TEST ANALYST
TATA Consultancy Services
October 2010 - April 2011
Education
Universidad ORT Uruguay
