Leyla Carmona
Development
San José, Costa Rica
Skills
Java
About
Leyla Isolina's skills align with Communication, Marketing and Public Relations Managers (Communication, Marketing and Public Relations). Leyla also has skills associated with Customer Service Personnel (Administration and Customer Service). Leyla Isolina appears to be a low-to-mid level candidate, with 3 years of experience, with 2 years of management experience, including a low-level position.
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Work Experience
Advisor I, Customer Service- Concentrix
May 2022 - Present
- in my area, with excellent disposition to learn, grown and experience in some languages I know that I'm the correct person to develop programs and surpass expectative and reach the goals. Strong communicate skills and easy learn. English level: B2+ LABORAL EXPERIENCE Advisor I, Customer Service- Concentrix | 05/2022 - Currently Customer service supporting an insurance industry in the United States. Perform ongoing data analysis to provide accurate information. Meet time-sensitive objectives according to client expectations. Participate in ongoing training sessions to keep the knowledge being worked on up to date. Creating basic programs with excel to save, display and report information. Achievements: I exceeded the metrics established by the client to the point of being considered one of the best in my area.
Secretary
Cerrajería Master S. A
September 2018 - March 2020
- Provide a personalized service looking for the customer's needs. Collaborate in the preparation and sending of quotations with Excel. Manage Electronic Invoices. Social Media Management
Education
Universidad Fidelitas
Software Development degree
UNED
Bachelor's degree
