Kipngeno Yegon
Development
Nairobi, Kenya
Skills
DevOps
About
Kipngeno Yegon's skills align with Consultants and Specialists (Information and Communication Technology). Kipngeno also has skills associated with Programmers (Information and Communication Technology). Kipngeno Yegon appears to be a low-to-mid level candidate, with 4 years of experience, with 2 years of management experience, including a low-level position.
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Work Experience
Customer Service Advisor
Absa Bank Kenya
June 2021 - December 2022
- Complaints Resolution • Customer Enquiries • Customer Service • Customer Relationship Management
Engineering Intern
BRCK
July 2019 - May 2020
- Engineer the Continuous Integration/Continuous Delivery Pipelines, Automation and Configuration tools. Identity and Access Management on the cloud platform. Automate infrastructure processes (Infrastructure as Code) using Terraform Server Setup, Virtualization technology, Cloud Infrastructure set up and Management System Security tools management, operations and configuration against cyber threats (Firewall, SIEM) Production Environment Troubleshooting Errors, doing Fixes, administration of Servers, and ensuring over 99% uptime of systems and applications. Collaboratively work with the Development team to ensure laid policies on the SDLC framework are effectively followed and adhered to as laid by Governance. Conduct and support system integration testing on new applications Database Management in production Assembled an average of 20 Moja WiFi routers daily
IT Support Analyst
Barclays Bank of Kenya
January 2018 - June 2019
- Installing and configuring computer hardware, operating systems and applications to ensure they are effectively and efficiently working. Performed administration tasks, support and management of the bank's Windows servers including identity and access management (IAM) user/group administration, security permissions, group policies and Active Directory. Troubleshooting and diagnosing faults within the bank's network. Handled level 1 and level 2 support for the core banking system and other systems used in the bank. Testing and evaluating new technologies like Windows 10 before organization-wide rollout. Maintenance of end user computer devices, equipment and peripherals like cheque scanners. Performed regular backup operations and participated in implementing appropriate processes for data protection, disaster recovery, and failover procedures on the bank's database (Oracle Database). Helped build, test, and maintain new servers as business requires. Supporting and implementing network and systems security policies and procedures, systems patching and upgrades, protection against malware, malicious activity and unauthorized access. Service desk management and logging of queries and incidents received via phone or email in the incident management tool, ServiceNow. Liaised with the bank's vendors to solve technical issues like a broken fiber connection. Performed close of business (COB) and end of day (EOD) batch processes on the core banking system.
Trainee Network Engineer
Saurus Networks
July 2017 - September 2017
- Installed equipment for data communications networks including cabling, wireless routers and telephone systems. Ran cabling and installed data drops for new node installations. Tested all newly installed CCTV cameras. Fully installed CCTV cameras and various security devices.
Education
