Kaio Garcia
Development
SC, Brazil
Skills
Quality Assurance (QA)
About
KAIO GARCIA's skills align with Programmers (Information and Communication Technology). KAIO also has skills associated with IT Testers (Information and Communication Technology). KAIO GARCIA has 6 years of work experience, with 2 years of management experience, including a low-level position.
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Work Experience
QA FREELANCER
UPWORK
January 2020 - Present
- Collaborating with clients to understand their requirements, clarify expectations, and provide regular updates on testing progress, findings, and recommendations. Here you can find my public profile for more information: https://qakaio.github.io/upwork Conducting various types of tests, including functional testing, regression testing, usability testing, and performance testing, to identify and document bugs, issues, and inconsistencies. Designing, developing, and executing automated test scripts using tools such as Selenium, Appium, and other automation frameworks.
QA ANALYST
OBJECT EDGE
July 2023 - January 2024
- Accurately documenting and reporting bugs and issues using JIRA. Providing detailed information, including steps to reproduce the bug, screenshots, and any relevant logs. Designing, developing, and executing automated test scripts using Javascript + WebdriverIO and other automation frameworks to improve efficiency and test coverage. Conducting various types of tests, including functional testing, regression testing, usability testing, and performance testing, to identify and document bugs, issues, and inconsistencies.
QA LEAD / GAME TESTER
FXPS
January 2020 - August 2021
- Developing and implementing test plans, strategies, and cases based on project requirements and specifications. Leading and managing a team of QA engineers, assigning tasks, setting goals, and providing guidance and mentorship to ensure the team's productivity and growth. Overseeing and participating in the execution of test cases, ensuring comprehensive test coverage, and documenting test results, defects, and other relevant information. Managing the defect lifecycle, including defect identification, tracking, prioritization, and resolution. Collaborating with development and other cross-functional teams to ensure timely defect resolution.
CUSTOMER SUPPORT
NEOBPO
November 2015 - August 2017
- Addressing customer queries and concerns through various channels such as phone, email, live chat, or social media. Offering detailed information about products or services, including features, pricing, and availability, to assist customers in making informed decisions. Assisting customers in resolving technical issues with products or services, troubleshooting problems, and providing guidance. Managing customer orders, processing payments, and ensuring accurate and timely delivery. Tracking shipments and providing customers with updates on their order status.
QA / GAME TESTER
HOPLON
January 2014 - June 2014
- Conducting various types of tests, such as functional testing, usability testing, compatibility testing, and performance testing, to identify bugs, glitches, and other issues in the game. Accurately documenting and reporting bugs and issues using JIRA. Providing detailed information, including steps to reproduce the bug, screenshots, and any relevant logs. Creating and executing test cases based on test plans and specifications provided by the QA lead or game development team. Ensuring test coverage and adherence to testing objectives. Evaluating the game's mechanics, controls, user interface, and overall gameplay experience to identify areas for improvement or enhancement.
