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Skills

Cloud Computing

About

Drew Nava's skills align with Support Staff (Information and Communication Technology). Drew also has skills associated with Consultants and Specialists (Information and Communication Technology). Drew Nava has 9 years of work experience.

Work Experience

AVP IT Officer/Interim CIO /System Administrator /Head of IT

Global One Bank (A startup company)

January 2023 - Present

I manage everything and anything that is IT related in this position. I have built the network and the systems from the ground up as this is a startup company. I have worked with vendors on contracts for hardware such as an ATM, check scanner hardware, security system, service agreements, support agreements. I have then maintained those systems to service the bank better. To do this, I brought with me the knowledge of Azure from my last position to create, build and maintain the cloud environment that I built including Purview. I also manage existing, new, and past employees as well as asset management in Active Directory. I have assisted with office space build out and worked with contractors to determine where network drops should be placed and run to. I have created all IT related policies and documentation for both the company and for security audits, including the security plan itself. I have also provided desk side support to anyone who needed it, including for partners and investors. I have also done the footwork required to recommend a core system for the bank to use and have set in motion the process of installation with the vendor.

Universal Weather and Aviation

January 2021 - December 2023

2 I used a variety of well-known software products to assist clients for call in or desk side support. I worked on IT related projects and performed System Administrator duties. I performed virtualization, networking, cloud services, as well as security and compliance, monitoring and logging, database management, source control management (SCM) and continuous integration and deployment in Azure. I used Oracle to troubleshoot cloud services as well as other issues when the server wasn't working. I also assisted other members of the IT staff when needed.

Systems Administrator/Support Specialist

Robert Half

January 2019 - December 2021

I provided technical support for a variety of Windows operating systems, as well as any issues with Microsoft Office products. Among other places, I also used AD, Azure as well as other software to provide any support or solutions required. Ran and terminated cable across multiple floors, did a complete overhaul of systems for an elderly care facility. I also created documentation as needed or required along the way.

Network and Systems Administrator

Mizuho Bank

January 2015 - December 2019

Recommended, installed, configured, and maintained Cisco switches and routers. Provided IT support for Windows and Mac systems, rebuilt the network in two office locations, interfaced with vendors, provided recommendations for systems set up. Maintained network connectivity and corrected issues to maintain maximum uptime. Updated, configured, and supported iPhones, iPads as well as their applications. Provided telecom support to maintain, update and replace Cisco IP phones. Supported the migration from Lotus Notes to Outlook. Added and removed security policies using Carbon Black. Configured and maintained Windows servers, including patching and troubleshooting. Administrated the exchange server for the Houston site. Supported and repaired proprietary software. Supported meetings related to both systems and network. Identified, reported, and fixed security issues as day to day issues. Created an asset management process as well as accompanying paperwork. Created Network related documents. I also built the VDI system using Linux Mint.

Drew Nava