Chiara Bois Aubin
Design
Massachusetts, United States
Skills
UX Design
About
CH IARA BOISAUBIN's skills align with Communication, Marketing and Public Relations Managers (Communication, Marketing and Public Relations). CH also has skills associated with Illustrators and Designers (3D) (Arts, Culture and Media). CH IARA BOISAUBIN has 8 years of work experience.
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Work Experience
UX/UI DESIGNER
CHI'S DESIGN
March 2016 - Present
- Collaborated with UX designers, product managers, engineers, and business stakeholders to create solutions that increased customer satisfaction. Improved user engagement by 5% through end-to-end design optimization. Led design projects from conception to implementation, ensuring high-quality design execution aligned with clients' visual and brand identity. Developed wireframes that connected with data and research, empathizing with user's values and needs. Employed design skills to visualize concepts, translating abstract ideas into tangible, impactful designs.
UX/UI DESIGNER
CVS HEALTH
November 2021 - August 2023
- Owned features from ideation to final production. Led design process from concept to implementation, resulting in a 10% increase in user engagement and satisfaction; this led to a 5% increase in retention and customer loyalty, Leveraged research, site metrics, and usability findings to make recommendations and drive strategy. Advocated for user needs through research and usability testing, resulting in a 15% increase in user satisfaction, leading to higher user retention and customer loyalty for all platforms. Integrated user feedback, user research, and product metrics into designs to create clear, high-impact experiences that are welcoming and intuitive.
PRODUCT DESIGNER
MAD*POW
August 2021 - November 2021
- Partnered with research, analytics, consumer insights and A/B testing teams on methodology and approach for the testing of XD strategies. Contributed design strategies for their design system to increase consistency by 45%. Engaged with partners on design plans for Salesforce conversion, increasing productivity by 55%. Collaborated with a graphic designer and engineers to execute updates to web pages, ensuring integration of design elements and technical functionalities.
WEB DESIGNER
ROBERT HALF
August 2017 - December 2019
- Client: J. Jill, Rue la la, and World Congress Evaluated and enhanced style guides by identifying opportunities for improvement by 30%. Coordinated plans with the team that handles complex experiences to advance consistency by 11%. Advocated human-centered and accessibility methods for the shopping experience. Investigated user experience for web experience using qualitative and quantitative methods.
UX/UI DESIGNER
MAKES SENSE
October 2016 - November 2017
- Organized presentations for stakeholders to address accessibility and user interaction for complex experiences. Conceived user experience solutions ideas into wireframes and interactive prototypes. Conducted user testing, resulting in an understanding of user needs and expectations. Revamped landing page UX by working closely with cross-functional teams, resulting in a 6% increase in customer loyalty.
WEB DESIGNER
MARE
December 2016 - February 2017
- Assembled mockups for their new homepage and marketing. Crafted digital posters for events using Illustrator and Photoshop for social media. Updated homepage with HTML and CSS Presented and organized ideas clearly and persuasively to my peers and leaders.
Education
Wheaton College
Bachelor of Arts
