Andreas Muller
Project Management
Krabi, Thailand
Skills
Technical Project Management
About
ANDREAS MULLER's skills align with Consultants and Specialists (Information and Communication Technology). ANDREAS also has skills associated with Programmers (Information and Communication Technology). ANDREAS MULLER has 32 years of work experience, with 9 years of management experience, including a high-level position.
Work Experience
Sn.System Engineer/Banking, Revenue
Government Pension Fund of Norway (Thailand)
August 2020 - April 2024
- $1.8T, Team Size: 16 Work collaboratively as part of the hybrid cloud global engineering team to manage and transform the operations of traditional infrastructure. • Introduce and develop practices of continuous improvement, innovation, policy & procedures. • Ensuring the technological resources meet the company's needs. • Lead 16 engineers creating one of the most advance Tech CRM in market. • Audit software and architecture to ensure decent security. Enhance general monitoring and log. Start implement so-called AI services, where the system monitors itself, recommend tech products and services.
Head of SRE /Retail Team
Central Tech
August 2019 - August 2020
- size: +20 Hands on managed teams of SRE, DevOps Engineers and Support Engineers to provide the highest level of speed and availability to Central E-Commerce on the Cloud. Achievement, from daily 20.000 Visitors to 3.2 Million Visitors. • Build IT Policies and contribute to Central's PDPA activities, which went effective in 2021. • Build a culture of excellence in Site Reliability Engineering, DevOps, automation and support. • Own site security, stability, performance, and capacity planning. • Continuously optimized Central's IT monitoring, log and alerting. • Lead day-to-day activities SRE DevOps, Infrastructure and Application Support Team. • Established and managed Central's Software licenses inventory. • Managed with a canary strategy software and infrastructure cloud deployments. • Coached Central's Head of Application support, building strategies, road-maps to enhance the company general online support level. • Regularly review incidents, consulting Head of Support with technical details on incidents reports. • Regularly review and optimize the global infrastructure costs, recommend optimization plans. • Responsible for new tech hire, interviewing all tech candidates, perform tracking and review evaluations. • Hands on DevSecOps, started automated security testing, perform monthly penetration tests on Central Applications and it's general architecture tech stack.
Engineering Lead
Tesco, Carabao, EGA and Qantas/Jetstar
January 2017 - December 2019
- Build and PoC Azure and AWS Solutions. Managed all the tech needs for the company and consulted about possible technology enhancements. Supported the Project management and Clients about technology questions. These include the systems used for business operations or the tech stack for software development. 3rd LvL Linux Support for more escalated issues. Team size 11
System Architect Banking environment / Operations Manager
Swisscom AG
January 2016 - December 2017
- Build (Jenkins) and deploy Swiss Banking App from a Git repository to the Swisscom Cloud a Docker Swarm application. Swisscom was on behalf of all Swiss state banks for the digital transformation that the Swiss government decided in 2015. Swisscom was responsible for creating a new universal banking application with a direct API connections to the bank. So far, a manual query via the customer account or inputs were entered via a paper form and then manually into the system. This moved to a digital version. Team Size: 6
Software Development / Sn. (Dev)Operations Lead
Network Solutions (Thailand)
January 2015 - December 2016
- Developed, implemented and supported telephony solutions for the company using Asterisk Open-source software. The solutions was, IP PBX systems integrating popular PBX functions, Gateway to connect legacy phone equipment to modern VoIP system, IVR solution, conference bridge application. Developed elated applications like Calls Monitoring Tools, Calls Recording Tools, Calls Reporting Tool and Local and IDD calls charge reports. Team size: 2
Openface
January 2009 - December 2015
- (Thailand) 2009 to 2015 Teamlead ISP / Internet Service Provider environment Openface is a Candian ISP with Development in Thailand, I was leading the Infrastructure team, Team size 7 Engineers. Act as a senior resource in this team for more complex and/or escalated issues. Administered large scale server environments consisting of Linux, VMWare VMs, AWS and Windows resources running multiple technologies including Apache, IIS, memcache, MySQL, tomcat AWS Cloud.
Sn. System Engineer / eCommerce environment / Freelance
DigitalRiver
January 2007 - December 2009
- Digital River is one of the leading payment provider. Implement Mass OS installations (Jumpstart) & 3rd Level Support for IT-Europe for Linux, implementing back-up, emergency recovery, antivirus, patch management and security policies. Keeping up to date on patches and security updates. Enhanced the uptime for the Server systems to 99,98%
Sn. System Engineer ISP / Freelance
1&1 Media & Web.de
January 2005 - December 2007
- 1&1 is one of the leading ISP in Germany. Responsible for OS installations (FAI) & 3rd Level Support on contacted personal side for Unix, implementing back-up, recovery, antivirus, patch management and security policies. Keeping up to date on patches and security updates. Consulting contacted personal. Installing and configuring UNIX hardware and software includes also adding patches. Installing and configuring layered products, including but not limited to, Firewall Software, Web Server, Compilers and Middle-ware products in a better automated way.
Host Europe Group (Germany)
GoDaddy
January 2005 - December 2005
- to 2005 Sn. System Engineer / Freelance
Founder Ubuntu Linux / Founder Kubuntu
GoDaddy
January 2003 - December 2005
- Host Europe are one of the leading Web Hoster in Europe. Designed and implemented a Debian build environment for customized Packages Designed and implemented a UNIX rescue system, which is bootable from customers. Patched and packaged individual OSS Software. Monitoring the Server Security. Setup'ed and implemented a FAI Linux installation server Canonical/Ubuntu (UK) 2003 to 2005 Developer, Co Founder Ubuntu Linux / Founder Kubuntu I'm the founder of Kubuntu, Ubuntu Live and Co-Founder of Ubuntu Linux Distro working as a freelancer on Ubuntu distribution. Developed a r/w write on a read only medium, HW detection as a paid project. Ubuntu was based on my Opensource software project called Gnoppix Linux.
Freelance
German Government, BSI
January 2002 - December 2005
- German Government evaluated Linux as a possible free Desktop, called Erposs. My Role was building a special Linux Distribution for the German Government. Erposs was based on Debian/Woody with KDE3 backports. Developed an easy way to install the Operating System with crypt root partition and governments special requirements. Migrated existing desktops to Linux. Erposs was the base for other OSS Projects like Aegypten and Kolab.
Freelance Engineer
Xsite/iCom Media/Deutsche Börse
January 2001 - December 2002
- System Engineering on a high professional grad with 3rd Level support for the clients above.
Sn. Linux Administrator
Bimel Ltd
January 1997 - December 2001
- ISP environment Bimel Ltd. is an ISP with Data Center in Ankara, Istanbul and Izmir. The position was for a qualified Sr. System administrator with 3 Sysadmins. Position was planning, installation, administration, and maintenance of systems hardware, software, applications and the data network
Freelance
W-4
January 1992 - December 1997
- W-4 was a small local ISP. Worked as System administrator on Linux and Windows Systems.
Education
MS
