Alexandru Radu
Development
Bucuresti, Romania
Skills
Data Analysis
About
Alex Duma's skills align with Programmers (Information and Communication Technology). Alex Duma has 7 years of work experience, with 3 years of management experience, including a mid-level position.
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Work Experience
Business Data Analyst
Softelligence
March 2022 - September 2023
- Business Analyst Consultant in a Data Analytics Environment straddling the line between IT and the Insurance Business * Keeping close contact with high level management to be able to understand & document their needs and offer guidance * Technical understanding and analysis on a very complex Data Structure working with SQL Server, OLAP, PowerBi, SnowFlake and other technologies * Building user stories for developers and supervising the entire development and testing of a ticket in order to make sure it is deployed accordingly with business needs * Presenting the implemented solution & obtaining sign-offs from stakeholders and executives * Successfully coordinated & delivered a large Weather Forecast application used by insurance underwriters based on MS SQL and PowerBI. Coordinated a team of more than 10 consultants that delivered this project.
Business Data Analyst
Societe Generale European Business Services
June 2020 - March 2022
- * Responsible for producing, maintaining and automating KPI Dashboards and reports for management teams. * Successfully migrated all Excel/VBA reports to PowerBI solely for all internal banking applications globally. Built entire automated dashboards for analyzing weekly/quarterly/yearly performance metrics on departments, teams, divisions and even agents. * Report designer & architect in PowerBI, ITSM (ticketing platform) and MicroStrategy tools. * Administration of the SharePoint platforms and Mail to ITSM bridge and also responsible for training new users. * Responsible for defining indicators and operational processes in order to have accurate reports. * Key user for the support teams on IT Service Management platform.
IoT Ops KDB Capability Manager
Vodafone
January 2019 - June 2020
- Managing the IoT Knowledge Database and ensuring that it is meeting operational requirements. The scope of this role includes: * Complex incidents support * Technical support to projects * Change management process * Capacity management * User access management * Security in Ops * DevOps
IoT Ops Reporting Analyst
Vodafone
January 2018 - January 2020
- Romania * Taking care of the Reporting for the entire IoT Department while also developing software tools in order to automate tasks. * Accountable for deciding whether IoT incidents have truly breached the SLA or not. * Managing the Database containing information on all IoT Customers. * Received the Vodafone Star Prize on Feb 2019 for being able to update and improve the Customers Database besides all my other responsibilities, receiving excellent feedback from many Service Managers and also for being constantly involved in improving the service. * Highly optimized and improved the Reporting Activities and as a result they now require half the time they did before in order to be completed while also obtaining much more precise data. * Took courses and trainings on Splunk technology and supported the development of the IoT Dashboard for live reporting * Completed Vodafone Project Management course which involved learning PMP, Agile, Prince2, ITIL and NPD and passing a final exam, followed by shadowing a senior project manager, being involved in many tasks of his projects and also being an active stand-in for him.
Java Software Developer
Vodafone
September 2017 - January 2018
- Took part of the Java/JavaScript software development team, covered many courses in Java, JavaScript, Git and Agile and also worked on a large project.
Cloud & Hosting Intern
Vodafone
June 2017 - September 2017
- Took part to a Cloud & Hosting Internship and gained valuable knowledge and experience in Networking, Linux, Cloud and Virtualization
Data Analyst
Boston Consulting Group (BCG)
February 2023 - Present
- United Kingdom Working as the Data Analyst for the Worker HR department, covering analytics tasks such as: * Creating the Data Dictionaries for all the schemas and tables related to HR and mapping to Business Glossaries while also implementing quality checks * Being in contact with all downstream users and providing migration support and also performing analysis on all production-related raised issues * Collect, organize, and analyze HR-related data such as employee demographics, recruitment metrics, performance evaluations, compensation and benefits, turnover rates, and employee satisfaction surveys. * Data Cleaning and Validation - ensure data accuracy and integrity by cleaning and validating HR data sets. This involves identifying and rectifying errors, inconsistencies, and missing values in the data. * Data Visualization: Create visualizations such as charts, graphs, and dashboards to present HR data in a clear and understandable manner using visualization tools like Power BI and Alteryx * HR Metrics Reporting: Prepare regular reports and metrics on key HR indicators for management and stakeholders. These reports may include metrics such as employee engagement scores, time-to-fill for open positions, diversity and inclusion metrics, training ROI, as well as carbon footprints. * Managing the department's Confluence documentation and ensuring all information is relevant & up-to-date.
Head of Business Intelligence
DataOps Consultancy
March 2023 - Present
- Leading the Business Intelligence and Analytics team, driving the organization's business development strategies by enhancing its current portfolio and exploring new business opportunities. Some of the roles and responsibilities which I cover for this role are: * Data Analysis and Reporting: Drive data-driven decision-making by providing insights through data analysis, designing dashboards, and generating reports that assist various departments in making informed decisions. * Collaboration with Stakeholders: Work closely with stakeholders across departments (such as marketing, finance, operations) to understand their requirements, provide analytical support, and deliver actionable insights. * Performance Monitoring and KPIs: Develop and monitor key performance indicators (KPIs) to track the effectiveness of BI initiatives and ensure they meet business objectives. * Risk Management and Compliance: Ensure compliance with data privacy regulations (like GDPR, CCPA) and industry standards while managing potential risks related to data security and integrity. * Strategic Planning: Develop and execute the strategic vision for business intelligence initiatives aligned with the company's overall goals and objectives.
Power BI Developer
Inetum
April 2023 - Present
- France Working as a Power BI Consultant to develop all internal reports and dashboards for monitoring key indexes with regards to: * Performance and Service Delivery * Finance / Costs * Clients and Billing * Systems / Servers * Service Desk Close contact with management and stakeholders to propose and present reports solution and gather feedback and with technical team to improve database queries and assure all necessary data is available.
Education
